Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager

Francisco Barragan

Sacramento,CA

Summary

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Amazon.Inc
10.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Driver

Lyft And Uber
02.2018 - Current
  • Improved customer satisfaction by maintaining punctuality and adhering to strict timelines for drop offs.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.

Construction Worker

CRBR Property Damage Services
02.2018 - 02.2020
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
  • Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Mentored junior team members, providing guidance on construction methods and techniques to improve their skillsets over time.

Custodian

Walmart
02.2016 - 02.2018
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.

Customer Service Representative

Lowe's
01.2014 - 02.2016
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

High School Diploma -

Discovery High School
Sacramento, CA
06.2004

Skills

  • GPS Navigation
  • Equipment Operation
  • Payment Collection
  • Quality Assurance
  • Vehicle Maintenance
  • Time management skills
  • Teamwork and Collaboration
  • Pre-Trip and Post-Trip Inspections
  • Fluent in Spanish

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Amazon.Inc
10.2023 - Current

Driver

Lyft And Uber
02.2018 - Current

Construction Worker

CRBR Property Damage Services
02.2018 - 02.2020

Custodian

Walmart
02.2016 - 02.2018

Customer Service Representative

Lowe's
01.2014 - 02.2016

High School Diploma -

Discovery High School

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Francisco Barragan