Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Francisco Espinoza

Francisco Espinoza

Charlotte,NC

Summary

Accomplished Human Resources Sergeant from the Army, adept in workforce planning and diversity initiatives, significantly enhanced employee satisfaction and reduced turnover. Skilled in HR metrics and analytics, and proficient in fostering a positive work environment through effective organizational development and internal communications.

Overview

4
4
years of professional experience
3
3
Certification

Work History

Human Resources Sergeant

Army
01.2020 - 06.2024
  • Managed workforce planning efforts to align staffing levels with organizational needs and objectives.
  • Assisted in the development of company policies and procedures to ensure compliance with local, state, and federal employment laws.
  • Collaborated closely with department managers providing them with guidance and support on HR-related matters.
  • Enhanced company culture with initiatives focused on employee engagement, recognition, and team-building events.
  • Improved employee satisfaction by implementing comprehensive training programs and career development opportunities.
  • Administered payroll functions accurately and efficiently, ensuring timely compensation for all employees.
  • Oversaw annual open enrollment period for employee benefits programs while minimizing confusion during the process changeover.
  • Provided guidance on employee relations issues, mediating disputes and promoting a positive work atmosphere.
  • Maintained accurate records of personnel data including hires, promotions transfers and terminations.
  • Conducted thorough investigations into workplace complaints, resulting in the resolution of conflicts and improved morale.
  • Facilitated professional development opportunities for staff members to enhance their skills and advance their careers within the company.
  • Spearheaded diversity and inclusion initiatives, creating a more welcoming work environment for all employees.
  • Reduced turnover rates by conducting exit interviews and implementing strategies to address employee concerns.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Oversaw and managed hiring process and assisted human resources.

Education

Mallard Creek High School
Charlotte, NC
05.2018

Skills

  • HR Metrics and Analytics
  • Diversity and Inclusion
  • Payroll Processing
  • Employee Recognition Programs
  • Organizational Development
  • Internal Communications
  • Workforce Planning
  • Career Pathing
  • Succession Planning
  • Flexible work arrangements
  • Training and mentoring
  • Staff Management
  • Training development
  • Project Management
  • Risk Management
  • Job Analysis

Accomplishments

Speaks Spanish

Speaks English

Technical Certifications: Lean six sigma black belt, Lean six sigma master black belt, Lean six sigma Yellow belt

Awards And Decorations: Army Commendation medal (6th award) Army Achievement Award (3rd award) Army Good Conduct medal, National Defense Service Medal, Global War on Terrorism Medal, Humanitarian Service Medal (2nd award), Army Service ribbon, Overseas Ribbon (2nd award).

Overseas Assignments: Kuwait & Poland

Certification

Lean six sigma black belt

Lean six sigma master black belt

Lean six sigma yellow belt

Languages

Spanish
Native or Bilingual

Timeline

Human Resources Sergeant

Army
01.2020 - 06.2024

Mallard Creek High School
Francisco Espinoza