Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francisco Estrada

Green Valley Lake,AZ

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

32
32
years of professional experience

Work History

Agent

Alorica
Tucson, AZ
12.2019 - Current
  • Resolved caller issues quickly and thoroughly.
  • Obtained client information by answering telephone calls.
  • Answered 50 calls per day.

Manager Trainee

Circle K
Tucson, AZ
08.2019 - 12.2019

Co Manager

Walmart
Green Valley, AZ
08.2009 - 11.2018
  • Approved regular payroll submissions for employees.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Established and updated work schedules to account for changing staff levels and expected workloads.

Assistant Manager

Walmart
Tucson, AZ
01.1997 - 08.2009
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Sales Associate

Walmart
Nogales, AZ
08.1989 - 01.1997
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Nogales High School
Nogales, AZ
05.1990

Skills

  • Career Growth Strategy Development
  • Financial Document Preparation
  • Event Promotion
  • Conflict Resolution
  • Critical Thinking
  • Time Management
  • Clear Communication
  • Resolving Customer Issues
  • Stress Management

Timeline

Agent

Alorica
12.2019 - Current

Manager Trainee

Circle K
08.2019 - 12.2019

Co Manager

Walmart
08.2009 - 11.2018

Assistant Manager

Walmart
01.1997 - 08.2009

Sales Associate

Walmart
08.1989 - 01.1997

High School Diploma -

Nogales High School

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Francisco Estrada