Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer McNemar

Morgantown,WV

Summary

Results-driven professional seeking position as Clinical Associate. Focused on performance and flexible with specific needs of different assignments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and patient needs.

Overview

9
9
years of professional experience

Work History

Agent

TTEC
Morgantown, WV
09.2020 - 04.2021
  • Informed clients of policies and procedures.
  • Resolved caller issues quickly and thoroughly.
  • Obtained client information by answering telephone calls.
  • Answered 70+ calls per day.
  • Handled and resolved customer complaints.

Supervisor

Pizza Hut
Morgantown, WV
09.2019 - 09.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints and resolved issues.
  • Evaluated employee performance and trained to improve weak areas.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to possible hazards.
  • Maintained compliance with company policies, objectives and communication goals.

Kitchen Manager

Sheetz
Fairmont, WV
01.2012 - 10.2019
  • Conducted routine checks of refrigeration, food placement, storage, and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Checked and tested foods to verify quality and temperature.
  • Developed kitchen staff through training, disciplinary action and performance reviews.

Education

No Degree - General Studies

Marshall University
Huntington, WV

No Degree - Biology

Fairmont State University
Fairmont, WV

No Degree - Psychology

West Virginia University
Morgantown, WV

High School Diploma -

Robert C. Byrd High School
Clarksburg, WV
05.2005

Certificate of Achievement - Medical Assisting

United Technical Center
Clarksburg, WV
05.2004

Skills

  • Professional Networking
  • Word Processing
  • Career Growth Strategy Development
  • Business Correspondence
  • Medical Recordkeeping
  • Employee Training
  • Good Clinical Practice
  • Pulse Oximetry
  • Status Updates

Timeline

Agent

TTEC
09.2020 - 04.2021

Supervisor

Pizza Hut
09.2019 - 09.2020

Kitchen Manager

Sheetz
01.2012 - 10.2019

No Degree - General Studies

Marshall University

No Degree - Biology

Fairmont State University

No Degree - Psychology

West Virginia University

High School Diploma -

Robert C. Byrd High School

Certificate of Achievement - Medical Assisting

United Technical Center

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Jennifer McNemar