Thomas Williams
Paul,MN
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
4
4
years of professional experience
Work History
Agent
Family Heritage
05.2025 - Current
- Informed clients of policies and procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Sr Digital Account Executive
Hibu
08.2021 - 05.2025
- Explained digital marketing concepts to help clients find success.
- Provided creative and innovative solutions utilizing industry trends, selling techniques, and digital products.
- Prospected for new business to increase client base.
- Met or exceeded sales goals by utilizing creative resources to achieve results.
- Designed and implemented digital, web, and social strategies to align with client business goals.
- Monitored product development and audience response to adapt marketing and promotion campaigns accordingly.
- Collected performance data on each promotion to better plan future events.
Education
Bachelor of Science - Business Administration And Management
The University of Montana
Missoula, MT05-1992
Skills
- Lead prospecting
- Relationship building
- Information documentation
- Customer service
- Professional networking
- Contract negotiation expertise
- Business development
Timeline
Agent
Family Heritage
05.2025 - Current
Sr Digital Account Executive
Hibu
08.2021 - 05.2025
Bachelor of Science - Business Administration And Management
The University of Montana