Francisco Franco
Willows,CA
Summary
Service Technician with a solid background at Pape Machinery, where I excelled in equipment installation, repair, and preventive maintenance. Leveraging attention to detail and exceptional customer service skills, I significantly enhanced equipment reliability and client satisfaction. Proficient in problem resolution and known for professionalism, I consistently ensure safety and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Technician
Pape Machinery
06.2015 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
Associate of Arts - John Deere Technology
Walla Walla Community College
Walla Walla, WA06-2018
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Problem and issue resolution
- Repair techniques
- Professional and courteous
- Hand tool expertise
- Heavy lifting
Certification
John Deere advanced dealership training
Languages
Spanish
Native or Bilingual
Timeline
Service Technician
Pape Machinery
06.2015 - Current
Associate of Arts - John Deere Technology
Walla Walla Community College
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