Francisco Ibanez
Waco
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Handy Worker
Owens Illinois
09.2021 - 10.2023
- Maintained high levels of quality control with meticulous attention to detail in all performed tasks.
- Optimized workflow by continuously evaluating processes and implementing improvements where necessary.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Properly handled, transported, and disposed of recycled materials.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Sales Consultant
AT&T Prime
12.2019 - 09.2021
- Build value by offering tailored and thoughtful solutions to fit each person, family or business
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Supported marketing programs and campaigns with content and messaging to drive demand.
- Work with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Consultant
Douglass Subaru
02.2019 - 12.2019
- Assisting customers in selecting vehicles to match their budget and expectations
- Overcoming objections
- Averaging 15+ vehicles monthly performance applications, and benefits
- Helped achieve sales by translating customer paperwork and company documentation
- Bringing in monthly revenue of 40k of gross profit in sales
- Negotiated vehicle prices and secure financing for customers
- Answered telephone and email inquiries from potential customers
- Demonstrated vehicles and features, and conduct test drives
- Greeted customers on lot and in showroom to answer questions about brand and available inventory
Cashier
H-E-B plus
09.2016 - 02.2019
- Operated cash register for cash, check and credit card transactions with 100% accuracy
- Completed all point of sale opening and closing procedures, including counting contents of cash register
- Greeted customers entering store to ascertain what each customer wanted or needed
- Answered customer questions about product availability and shipment times
Team Leader
Schlotzsky's
06.2013 - 01.2018
- Determined and implemented appropriate productivity, quality,and service goals
- Trained and led team of 7 department team members
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Verified cash drawer against day's receipts
- Assisted co-workers whenever possible
- Completed cycle counts and monthly inventory
Education
High School Diploma -
Waco High School
Waco, TX2014
Skills
- Sales closing
- Problem-solving
- Customer service
- Bilingual Spanish/English
- Upselling strategies
- Staff leadership
- Forklift Operator Certification
- Class A Commercial Driver's License
- Pretrip inspections
- Safe Driving Practices
- Heavy Equipment Operation
- DOT Compliance
Timeline
Handy Worker
Owens Illinois
09.2021 - 10.2023
Sales Consultant
AT&T Prime
12.2019 - 09.2021
Sales Consultant
Douglass Subaru
02.2019 - 12.2019
Cashier
H-E-B plus
09.2016 - 02.2019
Team Leader
Schlotzsky's
06.2013 - 01.2018
High School Diploma -
Waco High School
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