Francisco Jose
Lehigh Acres,FL
Summary
Results-driven Service Manager with over four years of experience in pest control operations. Expertise in team leadership, inventory management, and training personnel to ensure compliance and high service standards, fostering a culture of trust and collaboration.
responsible for the safety, coaching, training for a team of 10-12 technicians under my supervision
Overview
21
21
years of professional experience
3
3
Certification
Work History
Service Manager
Home Team Pest Defense
Lehigh Acers
11.2022 - Current
- Oversaw daily operations, ensuring compliance with safety standards and service quality.
- Monitored inventory levels, ensuring adequate stock of pest control products and equipment.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Pest Control Technician
Home Team Pest Defense
Lehigh Acres, FL
02.2016 - 11.2022
- Conducted thorough inspections to identify pest infestations and recommend appropriate treatment plans.
- Applied various pest control techniques using industry-standard tools and chemicals for effective management.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Increased customer retention rates, conducting follow-up visits to ensure pest issues were resolved.
HVAC Technician
Southwest Florida Trane
Fort Myers, FL
01.2014 - 10.2016
- Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
- Performed routine maintenance on heating and cooling equipment to enhance efficiency.
- Collaborated with team members to streamline repair processes, reducing downtime.
- Repaired and replaced motors, bearings and belts.
Combat Engineer
United States Marine Corps
Twentynine Palms, CA
08.2005 - 09.2009
- Led explosive ordnance disposal operations to ensure safe mission completion.
- Supervised construction and demolition projects, enhancing operational readiness.
- Placed explosives and performed mine-sweeping activities on land.
- Contributed to overall mission effectiveness through seamless collaboration with other military units and supporting elements.
- Honorable discharge
Education
High School Diploma -
Immokalee High School
Immokalee, FL06.2005
HVAC- EPA Universal Certified -
Fort Myers Technical College
Fort Myers, FLSkills
- Customer service
- Team collaboration and leadership
- Trustworthy and honest
- Multitasking and organization
Certification
- License - Pest control operator -GHP
- License- Pest control operator -Termite
- HVAC - universal certified
- Driver license- CDL-tanker, double/triple endorsement
Languages
Spanish
Professional Working
Timeline
Service Manager
Home Team Pest Defense
11.2022 - Current
Pest Control Technician
Home Team Pest Defense
02.2016 - 11.2022
HVAC Technician
Southwest Florida Trane
01.2014 - 10.2016
Combat Engineer
United States Marine Corps
08.2005 - 09.2009
High School Diploma -
Immokalee High School
HVAC- EPA Universal Certified -
Fort Myers Technical College