Francisco Mange
Las Vegas,NV
Summary
Dependable retail sales professional with a proven track record in thriving, fast-paced environments. Proficient in processing transactions, managing cash, utilizing registers, and organizing merchandise. Committed to delivering exceptional customer satisfaction by effectively addressing customer requests, needs, and concerns.
Overview
4
4
years of professional experience
Work History
Operations Manager
SMCP USA- MAJE
03.2024 - Current
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Key Holder Supervisor
HUGO BOSS Fashions- Saks Fifth Avenue
01.2022 - 01.2024
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Opened inventory boxes and restocked shelves.
Operation Associate
Coach Outlet Store
02.2022 - 10.2022
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Sales Associate
Tory Burch
09.2021 - 01.2022
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
High School Diploma -
Western High School
Las Vegas, NV06.2016
Skills
- Fitting room maintenance
- Problem-Solving
- Building Customer Loyalty
- Attention to Detail
- Positive Customer Engagement
- Inventory Management
- Customer Assistance
- Fluent in Language
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Operations Manager
SMCP USA- MAJE
03.2024 - Current
Operation Associate
Coach Outlet Store
02.2022 - 10.2022
Key Holder Supervisor
HUGO BOSS Fashions- Saks Fifth Avenue
01.2022 - 01.2024
Retail Sales Associate
Tory Burch
09.2021 - 01.2022
High School Diploma -
Western High School
Similar Profiles
Omar IbrahimOmar Ibrahim
Sales Leader at SMCP (Sandro, Maje, Claudie Pierlot, Fursac)Sales Leader at SMCP (Sandro, Maje, Claudie Pierlot, Fursac)
Lakea BestLakea Best
General Manager at Maje/Sandro-Paris, SMCPGeneral Manager at Maje/Sandro-Paris, SMCP
Lina JiangLina Jiang
Accounting Assistant(retail Operation) at Smcp UsaAccounting Assistant(retail Operation) at Smcp Usa