Francisco Marroquin Jr
Bell Gardens,CA
Summary
I am a seasoned Security Officer with Eighteen years of Security experience and Nine of those years as a Security Training Officer. I offer extensive Security knowledge with a versatile approach to training and in-depth experience in multiple layers of Security.
Overview
2027
2027
years of professional experience
Work History
Field Training Officer
Security Access Control Unit
Los Angeles, CA
2024 - Current
- Trained new personnel on security protocols and emergency response procedures.
- Conducted on-site assessments to ensure compliance with safety standards and regulations.
- Conducted regular assessments to gauge trainee competence in critical skills, adjusting training plans as needed to address gaps in knowledge or ability.
- Conducted scenario-based training, preparing trainees for the challenges they would face in the field.
- Provided ongoing feedback to trainees regarding their progress, identifying areas for improvement.
- Supervised trainees during field training.
- Coached, mentored, and taught in different training phases.
- Conduct remedial/refresher training.
- Completed Daily Observation Reports (DOR) during training phases.
- Assisted Sergeants with CAD entries.
- Conducted uniform inspections for the Officers in training.
- Trained new Officers in standard Policy and Procedures.
Security Officer
Security Access Control Unit
Los Angeles, CA
06.2018 - Current
- Enforced safety regulations, policies and procedures to ensure a safe environment.
- Patrolled premises regularly to maintain order and establish security presence.
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Performed routine checks of doors, windows, and gates for security breaches.
- Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.
- Maintained daily logs of all activity occurring on the premises.
- Enforced safety and security regulations to protect property and personnel.
- Monitored and authorized entrance of vehicles or people to keep property secure.
- Responded quickly to emergency situations using sound judgment to resolve issues promptly.
- Interacted courteously with public while maintaining order at large gatherings and events.
- Responded to alarms by investigating and assessing situation.
- Assisted employees with various tasks including lockouts, escorts and lost items retrieval.
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests.
- Assisted people in health crises by administering first aid or calling emergency medical services.
- Coordinated closely with local law enforcement agencies during investigations into criminal activity.
- Interacted with visitors and employees in a professional manner.
- Monitored entry-exit activity, allowing only authorized personnel to enter facility.
- Patrolled assigned posts by vehicle or foot to maintain visibility and observe unusual activity.
- Controlled personnel access by monitoring identification of individuals entering restricted areas.
- Reacted quickly to suspicious activities and events to prevent and isolate potential dangers.
- Enforced parking regulations by monitoring traffic on-premises and reporting unauthorized vehicles.
- Assisted law enforcement personnel during investigations.
- Answered various alarms to investigate disturbances.
- Drove motor vehicle to transport individuals to specified locations and to provide personal protection.
Lead Transportation Security Officer
Department of Homeland Security
Los Angeles, CA
12.2011 - 06.2018
- Supervised daily operations of security checkpoints within the airport terminal area.
- Monitored airport activities to detect suspicious activity or persons.
- Developed and implemented security policies and procedures to ensure the safety of passengers, staff, and cargo.
- Trained new employees on standard operating procedures for Transportation Security Officers.
- Instructed personnel in proper screening techniques for identifying contraband items.
- Coordinated with law enforcement agencies to investigate incidents and report findings.
- Utilized advanced technology such as x-ray machines and metal detectors to scan luggage and personal items.
- Managed a team of 30+ Transportation Security Officers during peak hours at the airport terminal.
- Enforced compliance with federal regulations related to aviation security standards.
- Implemented emergency response plans in case of an active threat situation at an airport.
- Collaborated closely with airlines, local law enforcement officials, customs agents.
- Performed searches of persons, baggage, cargo, vehicles, aircrafts and other areas as required.
- Provided customer service support to travelers regarding TSA regulations and practices.
- Assessed risk levels associated with different types of passengers and cargo shipments.
- Communicated effectively with customers to resolve complaints related to transportation security issues.
- Controlled entry and exit points to prevent unauthorized persons from entering or exiting areas.
- Observed and analyzed behavior of travelers to identify potential security risk within airport.
- Operated and calibrated explosive trace detector machinery, walk-thru metal detectors and hand-held metal detectors.
- Analyzed personal identification and necessary travel documents for signs of fraud or alterations.
- Monitored flow of passengers through screening checkpoints to facilitate orderly and efficient processing of passengers.
- Utilized advanced imaging technology to screen passengers and accessible property moving through security checkpoints.
- Gave oral instructions to passengers to facilitate positive screening experience while maintaining safety and security.
- Checked luggage or packages manually or with x-ray equipment to identify hazardous items.
- Viewed images of checked bags and cargo using remote screening equipment.
- Performed pat-down and hand-held wand searches of passengers who had triggered machine alarms, who are unable to pass through metal detectors and who had been randomly identified for such searches.
- Provided directions and responded to passenger inquiries.
- Confiscated dangerous items and hazardous materials found in opened bags and turned them over to airlines for disposal.
- Monitored passenger flow through screening checkpoints to ensure order and efficiency.
- Notified supervisors and other appropriate personnel when security breaches occur.
- Decided whether baggage that triggers alarms should be searched and should be allowed to pass through.
- Searched carry-on and checked baggage by hand when it was suspected to contain prohibited items such as weapons.
- Inspected carry-on items, using x-ray viewing equipment, to determine whether items contained objects that warrant further investigation.
- Asked passengers to remove shoes and divest themselves of metal objects prior to walking through metal detectors.
- Patrolled work areas to detect suspicious items.
- Closed entry areas following security breaches or alerts.
- Checked passengers’ tickets to ensure that were valid and to determine whether passengers have designations that require special handling, such as providing photo identification.
- Informed passengers of how to mail prohibited items to themselves, and confiscate these items.
Transportation Security Officer
Department of Homeland Security
Los Angeles, CA
01.2008 - 12.2011
- Utilized problem solving skills to identify potential threats within a variety of items.
- Successfully completed all training requirements related to airport safety standards.
- Maintained up-to-date knowledge of current aviation security procedures and protocols.
- Interacted professionally with passengers while ensuring compliance with TSA guidelines.
- Operated and calibrated explosive trace detector machinery, walk-thru metal detectors and hand-held metal detectors.
- Enforced security regulations with tact and diplomacy while maintaining a professional demeanor.
- Utilized advanced imaging technology to screen passengers and accessible property moving through security checkpoints.
- Actively participated in team meetings to discuss new policies or procedures.
- Conducted searches for contraband, weapons, explosives and prohibited items.
- Provided support for other security officers throughout the workday.
- Controlled entry and exit points to prevent unauthorized persons from entering or exiting areas.
- Gave oral instructions to passengers to facilitate positive screening experience while maintaining safety and security.
- Demonstrated ability to effectively operate x-ray machines and other security equipment.
- Performed thorough screening of passengers, cargo and personal belongings.
- Performed pat-down and hand-held wand searches of passengers who had triggered machine alarms, who are unable to pass through metal detectors and who had been randomly identified for such searches.
- Confiscated dangerous items and hazardous materials found in opened bags and turned them over to airlines for disposal.
- Provided directions and responded to passenger inquiries.
- Inspected carry-on items, using x-ray viewing equipment, to determine whether items contained objects that warrant further investigation.
- Checked passengers’ tickets to ensure that were valid and to determine whether passengers have designations that require special handling, such as providing photo identification.
- Notified supervisors and other appropriate personnel when security breaches occur.
- Asked passengers to remove shoes and divest themselves of metal objects prior to walking through metal detectors.
- Examined images of checked bags and cargo using remote screening equipment, and alerted baggage screeners or handlers to possible problems.
- Searched carry-on and checked baggage by hand when it was suspected to contain prohibited items such as weapons.
- Tested baggage for explosive materials using explosive detection machines and chemical swab systems.
- Informed passengers of how to mail prohibited items to themselves, and confiscate these items.
- Inspected checked baggage for signs of tampering.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06.2007
Skills
Fluent in [English and Spanish]
Teamwork and Collaboration
Team Leadership
Coaching and Mentoring
Multitasking
Problem-solving abilities
Critical Thinking
Professionalism
Organizational Skills
Time Management
Cooperative Attitude
Analytical Thinking
Reliable and Responsible
Adaptable and Flexible
Professional Demeanor
Punctuality
Verbal and written communication
Patrolling
Surveillance
Security camera monitoring
Access point monitoring
Security Protocols
Law Enforcement Collaboration
Incident Reporting
Dispatch
ID Verification
First Aid Trained
Self-Defense
Continuous Improvement
Timeline
Security Officer
Security Access Control Unit
06.2018 - Current
Lead Transportation Security Officer
Department of Homeland Security
12.2011 - 06.2018
Transportation Security Officer
Department of Homeland Security
01.2008 - 12.2011
Field Training Officer
Security Access Control Unit
2024 - Current
High School Diploma -
Bell Gardens High School