Francisco Martinez
Denver,CO
Summary
Aspiring cybersecurity professional with expertise in data analysis and technical support, recognized for improving operational efficiency in educational settings. Passionate about leveraging problem-solving and collaboration skills to drive innovative technology solutions. Eager to contribute to enhanced cybersecurity measures and organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Peer Advocate
DSF Leadership
01.2023 - Current
- Coordinated student engagement events each semester, enhancing community involvement and participation.
- Engaged with students and staff to improve teamwork and develop leadership abilities.
- Collected and organized data to inform reporting and streamline event planning processes.
- Managed advisory board operations, overseeing $1,000 semester budget to ensure effective resource allocation.
Student Employee – Nursing Simulation
MSU Denver
01.2023 - 01.2024
- Resolved technical issues with simulation equipment and classroom systems to ensure uninterrupted training.
- Configured and maintained simulation technology for healthcare training exercises.
- Supported staff in optimizing operation of educational technology for effective learning experiences.
Front Desk Assistant – C2 Hub Advising
MSU Denver
03.2023 - 12.2023
- Managed appointments and guided students using Navigate360, ensuring efficient service delivery.
- Delivered professional customer service in fast-paced office, resolving inquiries and contributing to positive environment.
- Assisted students, faculty, and families with university services and scheduling, enhancing user experience and access.
Student Admin Assistant – Biology Department
MSU Denver
01.2023 - 08.2023
- Coordinated appointment scheduling, registration support, and Microsoft Teams communication to streamline processes.
- Delivered administrative and technical support to enhance operations for department staff and students.
- Troubleshot office equipment and ensured smooth daily operations.
Fast Food Crew Member
Chipotle
01.2020 - 01.2022
- Promoted restaurant products with effective selling techniques, driving increased customer interest.
- Communicated with kitchen staff to ensure accurate and efficient order fulfillment.
- Maintained cleanliness of dining areas while supporting overall team operations.
Host
Chili’s
Denver
07.2019 - 01.2021
- Greeted guests and coordinated seating to optimize flow in high-volume restaurant.
- Assisted customers professionally, enhancing satisfaction while upholding service standards.
- Supported team operations, contributing to positive guest experiences and efficient service.
Education
Bachelor of Science - Cybersecurity
Metropolitan State University of Denver
Denver, CO05-2026
High School Diploma -
Thomas Jefferson High School
Denver, CO05-2021
Skills
- Crisis intervention
- Conflict resolution
- Community outreach
- Active listening
- Empathy development
- Customer service
- Verbal communication
- Written communication
- Public speaking
- Time management
- Multitasking
- Problem-solving
- Critical thinking
- Data analysis
- Excel
- Microsoft Office
- Microsoft Teams
- Technical troubleshooting
- Data collection
- Peer support
- Risk assessment
- Log analysis
Certification
- HSF Scholar (Hispanic Scholarship Fund), Recognized for outstanding teamwork and leadership in academic and professional settings
Hobbies and Interests
- Exploring cybersecurity and digital forensics topics
- Learning about emerging technology and security trends
- Community leadership and event coordination
- Team collaboration and problem-solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Desk Assistant – C2 Hub Advising
MSU Denver
03.2023 - 12.2023
Peer Advocate
DSF Leadership
01.2023 - Current
Student Employee – Nursing Simulation
MSU Denver
01.2023 - 01.2024
Student Admin Assistant – Biology Department
MSU Denver
01.2023 - 08.2023
Fast Food Crew Member
Chipotle
01.2020 - 01.2022
Host
Chili’s
07.2019 - 01.2021
Bachelor of Science - Cybersecurity
Metropolitan State University of Denver
High School Diploma -
Thomas Jefferson High School