Accomplished Operations and Facilities Management professional with over 15 years of experience leading maintenance, construction, and property operations across residential, hospitality, and corporate environments. Expert in overseeing complex building systems, vendor relations, and project execution while maintaining the highest standards of quality, safety, and regulatory compliance. Skilled in directing cross-functional teams, optimizing preventive maintenance programs, and implementing cost-effective operational strategies that enhance performance and client satisfaction. Recognized for a hands-on leadership style, technical proficiency, and a proven ability to deliver efficient, sustainable, and service-oriented facility solutions.
Overview
11
11
years of professional experience
Work History
Superintendent
Lalezarian properties LLC
10.2020 - Current
Responsible for a Luxury Residential building with 265 rental units, outdoor pool, state of the art gym, sauna locker rooms, kids playroom, residential lounge, outdoor BBQ Stations and 3 level underground parking garage
Provide 24/7 support to tenants and staff to respond to time-sensitive and high-impact emergencies (gas leaks, fires, floods, etc.)
Oversee all maintenance requests for every tenant, as well as preventative maintenance requests for the building’s mechanical rooms
Manage tenant complaints by quickly identifying problems, while delegating employees to execute necessary actions
Coordinating and supervising the activities of 15 employees, such as being responsible for interviewing, hiring, terminating, mentoring, coaching, training and conducting payroll for all employees
Consistently developing crew schedules, delegating tasks, monitoring progress, and providing feedback as needed to ensure successful completion of projects for all employees
Continuously conduct regular performance reviews to provide appropriate action
Strong partnership with retail space companies within the building to ensure water, gas, plumbing and electric needs are met (Starbucks, Lucharitos, The Cook Studio)
Operate and provide maintenance to the generators, cooling towers, water booster pumps and circulation pumps, AAON AC / HEATING units operation, as well as heat pump units and P-tac units
Extensive knowledge with fire panel, elevator entrapments, fire pump room, dry and wet sprinkler systems and evacuation protocols
Enforcing compliance with safety regulations and building codes on a daily basis.
Skilled in creating and administering operational budgets, with a strong focus on financial planning, expense tracking, and achieving organizational cost targets.
Lead Facility Engineer
David Yurman
05.2018 - 06.2020
Oversaw maintenance operations and provided technical guidance to resolve day-to-day facility issues across all David Yurman corporate offices, NYC retail locations, and every private residences of the Yurman family
Performed preventive maintenance and repair work on facility infrastructure and equipment, maintained detailed service logs, conducted regular safety inspections, and ensured full compliance with OSHA regulations
Prepared and delivered detailed reports and recommendations to senior management regarding facility conditions, maintenance priorities, and future operational needs
Demonstrated strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Contributed to team success and further develop professional skills. Brought positive attitude and commitment to continuous learning and growth
Resourceful Mechanic skilled in plumbing, electrical and HVAC repairs. Troubleshooted and performed diagnostics working with sense of urgency. Provided excellent customer service through warm and welcome environment and caring attitude
Proven ability to lead capital projects through all phases—concept, design, and execution—while managing stakeholders, contractors, and resources to meet schedule and budget expectations.
Lead Maintenance Engineer
Holiday Inn Financial
11.2014 - 11.2018
Lead maintenance for the tallest Holiday Inn the world, with 492 hotel rooms
Resolved customer complaints related to malfunctioning equipment in a timely manner
Analyzed blueprints and schematics for designing effective systems that met operational needs
Assessed root cause analysis for recurring problems in order to identify potential solutions
Inspected facility components such as motors, pumps, compressors and valves to ensure proper functioning
Leasing Coordinator | The Corcoran Group at The Duchess, Lalezarian Properties, Kalomian GroupLeasing Coordinator | The Corcoran Group at The Duchess, Lalezarian Properties, Kalomian Group
CEO and President at Kelman Properties LLC and McKenzie Properties InternationalCEO and President at Kelman Properties LLC and McKenzie Properties International
Volunteer Arbitrator Mediator at State of New York Unified Court 10th DistrictVolunteer Arbitrator Mediator at State of New York Unified Court 10th District