Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Francisco Merlos

Mountain View

Summary

Dedicated professional seeking a challenging full-time position that leverages strong interpersonal skills, effective time management, and outstanding problem-solving abilities. Known for a friendly and approachable demeanor, with consistent availability for flexible shifts, including weekends, evenings, and holidays. Committed to achieving goals through a strong work ethic and an unwavering dedication to excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Professional Campus Security Officer

Black Knight Patrol
08.2024 - Current
  • Conduct regular patrols of the premises to uphold safety and ensure a visible security presence.
  • Monitor and manage the entrance of vehicles and individuals, ensuring authorized access to properties.
  • Address and remove unauthorized individuals or trespassers to maintain order.
  • Secure all exits, doors, and windows at the conclusion of operations to protect the facility.
  • Regularly review surveillance footage to identify any disruptions or unlawful activities.
  • Investigate suspicious behavior or belongings to prevent potential incidents.
  • Respond promptly to alarms, thoroughly assessing and managing any situations that arise.
  • Provide assistance and support to individuals in need, fostering a safe environment.
  • Apprehend and detain individuals as necessary, following legal protocols until authorities arrive.
  • Compile and submit comprehensive daily reports on surveillance activities and incidents for record-keeping and analysis.

Security Officer

Inter-Con Security Systems, Inc.
04.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Security Specialist

Trident Security Solutions, Inc
03.2022 - 01.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Freight Handler

FedEx
08.2021 - 01.2022
  • Conducted thorough inspections and repairs of damaged cargo, ensuring shipment integrity.
  • Verified shipping labels for accuracy upon receipt, significantly reducing errors.
  • Maintained meticulous shipment records by accurately entering details into the database.
  • Stabilized and guided freight within weight limits using slings and hooks for safety.
  • Operated forklifts, pallet jacks, and reach trucks to transport freight efficiently.
  • Utilized advanced scanning technology to track parcel status and condition.
  • Employed protective measures like cling film and padded blankets to safeguard items during transit.
  • Prepared bills of lading, invoices, and shipping documents as required.
  • Communicated effectively with carriers regarding pick-up times and delivery routes.
  • Packaged boxes and stock in accordance with organizational guidelines, ensuring secure transport.
  • Recorded numbers of units handled daily on production sheets for accurate tracking.
  • Inspected and reported or repaired damaged cargo to maintain high service standards.
  • Loaded materials into vehicles and installed strapping, bracing, or padding to prevent shifting or damage in transit.

Freight Team Associate

The Home Depot Inc.
12.2020 - 10.2021
  • Played an integral role in the efficient logistics process by skillfully unloading incoming deliveries and loading outgoing shipments, employing manual techniques as well as dollies and carts
  • Conducted thorough reviews of labeling and stock placement, ensuring accurate pricing and content details for on-shelf inventory and enhancing the information presented to customers
  • Demonstrated exemplary adherence to safety regulations while operating heavy equipment, such as forklifts, for the secure transportation of pallets of inventory items
  • Displayed a keen eye for detail by promptly identifying and either reporting or personally repairing damaged cargo, contributing to the overall quality of shipments
  • Executed strategic handling of various freights using a variety of equipment, including forklifts, pallet jacks, and reach trucks, enhancing efficiency in the transportation process.
  • Unloaded trucks using forklift or other manual methods as needed.
  • Transported pallets of inventory items using forklift, observing safety rules in operating heavy equipment.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.

Access Security

California's Great America
08.2017 - 12.2020
  • Proactively monitored restricted areas to prevent unauthorized access and maintain a secure environment.
  • Conducted thorough patrols of industrial and commercial sites, effectively deterring intruders and ensuring safety.
  • Demonstrated strong leadership by swiftly addressing rule violations and enforcing compliance, including the effective eviction of offenders.
  • Executed detailed searches of individuals and belongings, employing advanced techniques to identify and confiscate prohibited items.
  • Identified and reported potential hazards, facilitating prompt remediation to enhance overall safety.
  • Committed to continuous improvement through ongoing education and training in security best practices.
  • Recognized by management for delivering exceptional customer service and resolving issues efficiently.
  • Collaborated effectively with diverse teams to achieve objectives and address service-related challenges.
  • Fostered high levels of customer satisfaction by providing knowledgeable and friendly support.
  • Consistently completed daily responsibilities with accuracy and a focus on quality and compliance.

Education

Mission College
Santa Clara, CA

Skills


    - Mobile security
    - Visitor screening
    - First aid training and certification
    - De-escalation techniques
    - Forklift, pallet jack, and reach truck operation
    - CCTV monitoring
    - Incident reporting
    - Freight processing
    - Package handling
    - Warehouse safety
    - Material handling
    - Problem-solving
    - Team leadership
    - Surveillance

Certification

  • BSIS (PTA) Power To Arrest & WMD
  • Communication and its Significance
  • Public Relations
  • Observation and Documentation
  • Liability - Legal Aspects
  • Trespass
  • Officer Safety
  • Evacuation Procedures
  • Arrests, Search and Seizure
  • Crowd Control

Languages

English
Spanish

Timeline

Professional Campus Security Officer

Black Knight Patrol
08.2024 - Current

Security Officer

Inter-Con Security Systems, Inc.
04.2024 - Current

Security Specialist

Trident Security Solutions, Inc
03.2022 - 01.2024

Freight Handler

FedEx
08.2021 - 01.2022

Freight Team Associate

The Home Depot Inc.
12.2020 - 10.2021

Access Security

California's Great America
08.2017 - 12.2020

Mission College

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Francisco Merlos