Francisco Merlos
Mountain View,US
Summary
Currently seeking a full-time position that presents substantial professional challenges while offering a platform to utilize proficient interpersonal skills, effective time management capabilities, and acute problem-solving abilities. Furthermore, known for approachable demeanor and consistent availability for flexible shifts, including weekends, evenings, and holidays. Dedication to achieving goals, relentless work ethic, and unwavering commitment to excellence further underscore suitability for this role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Specialist
Inter-Con Security Systems, Inc.
04.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Responded quickly to emergency situations to assess and deflect issues.
Security Specialist
Trident Security
03.2022 - 01.2024
- Monitored network traffic to detect unauthorized access attempts or malicious activities.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Maintained updated knowledge of law enforcement tactics, policies and procedures.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Provided friendly and professional assistance to employees, visitors and customers.
- Identified suspicious activity to determine appropriate response.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Patrolled crowds during events to preserve order and promote security.
- Maintained high levels of alertness throughout shifts.
- Developed crisis response and evacuation strategies for use during emergencies.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Performed audits and inspections of facility to locate potential threats.
Freight Handler
FedEx
08.2021 - 01.2022
- Diligently inspected, reported, and swiftly repaired damaged cargo, ensuring shipment integrity
- Methodically verified shipping labels for accuracy upon order receipt, reducing potential errors
- Maintained meticulous records by entering precise shipment details into the database
- Expertly stabilized and guided freights within weight restrictions, utilizing slings and hooks for safety
- Proficiently operated forklifts, pallet jacks, and reach trucks to transport freights efficiently
- Utilized advanced scanning technology to track parcel information, condition, and receipt status
- Employed protective measures including cling film, padded moving blankets, and tape to safeguard items
- Ensured secure transport by strategically strapping items over protective padding within the truck.
- Operated powered industrial equipment such as forklifts safely and efficiently in accordance with company policies and procedures.
- Prepared bills of lading, invoices, labels, shipping documents. as needed.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Communicated with carriers concerning pick-up times and routes for deliveries.
- Packed boxes and stock using organizational guidelines.
- Entered shipment details into database.
- Used boards and pallets to stack freight at designated locations.
- Verified shipping labels as orders came in.
- Recorded numbers of units handled or moved on daily production sheets or work tickets.
- Scanned and documented freights and assigned appropriate marking labels with identifying information.
- Reviewed size and weight of packages to verify conformance with service requested.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Inspected and reported or repaired damaged cargo.
- Loaded materials into vehicles and installed strapping, bracing or padding to prevent shifting or damage in transit.
- Secured items in truck by strapping over protective padding.
Freight Team Associate
The Home Depot Inc.
12.2020 - 10.2021
- Played an integral role in the efficient logistics process by skillfully unloading incoming deliveries and loading outgoing shipments, employing manual techniques as well as dollies and carts
- Conducted thorough reviews of labeling and stock placement, ensuring accurate pricing and content details for on-shelf inventory and enhancing the information presented to customers
- Demonstrated exemplary adherence to safety regulations while operating heavy equipment, such as forklifts, for the secure transportation of pallets of inventory items
- Displayed a keen eye for detail by promptly identifying and either reporting or personally repairing damaged cargo, contributing to the overall quality of shipments
- Executed strategic handling of various freights using a variety of equipment, including forklifts, pallet jacks, and reach trucks, enhancing efficiency in the transportation process.
- Unloaded trucks using forklift or other manual methods as needed.
- Transported pallets of inventory items using forklift, observing safety rules in operating heavy equipment.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Access Security
California's Great America
08.2017 - 12.2020
- Maintained a watchful eye over restricted areas, skillfully thwarting any unauthorized access attempts while creating an atmosphere of unwavering security
- Embarked on comprehensive patrols of industrial and commercial sites, standing as a vigilant sentinel against potential intruders and safeguarding against any breaches
- Displayed confident leadership in addressing rule infractions and violations, swiftly taking corrective action to preserve a safe and compliant environment, including the effective eviction of offenders
- Executed meticulous searches of individuals and their belongings, employing advanced techniques and heightened attention to detail to uncover and confiscate prohibited items and potential threats
- Illustrated an unwavering dedication to safety by promptly identifying and reporting potential hazards, catalyzing swift responses for remediation and actively contributing to a fortified, secure environment.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained schedule of class assignments to meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
GED -
Mission College
Santa Clara, CASkills
- Mobile security
- Visitor screening
- First aid training and certification
- De-escalation techniques
- Forklift, pallet jack, and reach truck operation
- CCTV monitoring
- Incident reporting
- Freight processing
- Package handling
- Warehouse safety
- Material handling
- Problem-solving
- Team leadership
- Surveillance
Certification
- BSIS (PTA) Power To Arrest & WMD
- Communication and its Significance
- Public Relations
- Observation and Documentation
- Liability - Legal Aspects
- Trespass
- Officer Safety
- Evacuation Procedures
- Arrests, Search and Seizure
- Crowd Control
Languages
English
Spanish
Timeline
Security Specialist
Inter-Con Security Systems, Inc.
04.2024 - Current
Security Specialist
Trident Security
03.2022 - 01.2024
Freight Handler
FedEx
08.2021 - 01.2022
Freight Team Associate
The Home Depot Inc.
12.2020 - 10.2021
Access Security
California's Great America
08.2017 - 12.2020
GED -
Mission College
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