Francisco Noriega Alanis
Phoenix,AZ
Summary
Dependable and motivated customer service professional with experience in retail, sales, merchandising, and behavioral health. Skilled in assisting customers, processing transactions, maintaining organized merchandise, solving problems, and working effectively in fast-paced team environments. Quick learner with strong communication skills, a positive attitude, and a commitment to providing excellent customer service
Overview
3
3
Languages
1
1
Certification
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Behavior Technician
Centria Autism Services
Peoria, AZ
05.2025 - 11.2025
- Implemented individualized treatment plans for children with autism.
- Collaborated with families to support behavioral goals and strategies.
- Collected and documented data on client progress and behaviors.
- Assisted in crisis intervention techniques during challenging situations.
- Provided direct support during therapy sessions to reinforce skills.
- Communicated effectively with interdisciplinary teams regarding client needs.
- Maintained a safe and supportive environment for clients at all times.
- Participated in training sessions to enhance knowledge of autism interventions.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
Bookseller
Barnes & Noble
Peoria, AZ
10.2024 - 05.2025
- Assisted customers in selecting books and recommending titles.
- Organized and maintained merchandise displays on the sales floor.
- Processed sales transactions efficiently at the cash register.
- Stocked shelves with new arrivals and ensured proper inventory levels.
- Collaborated with team members to enhance store presentation and layout.
- Maintained knowledge of current bestsellers and literary trends for customer guidance.
Sales Associate
Ross Dress for Less
Phoenix, 85051
12.2023 - 04.2024
- Assisted customers with merchandise questions and product locations.
- Operated cash registers and processed purchases accurately.
- Stocked and organized merchandise throughout the sales floor.
- Maintained clean, organized, and customer-ready departments.
- Worked with team members to complete daily store tasks efficiently.
Sales Associate
Spirit Halloween
Peoria, Arizona
09.2023 - 11.2023
- Assisted customers in selecting costumes and accessories for special events.
- Maintained store appearance by organizing merchandise and setting displays.
- Operated cash register, processed transactions, and handled customer payments.
- Restocked shelves and ensured inventory is well-organized for easy access.
- Assisted customers with product selection, sizing and styling.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Apollo High School
Glendale , AZSome College (No Degree) -
Arizona State University
Tempe, AZ 08.2022 - 05.2023
Skills
- Customer Service
- Sales & Customer Engagement
- Cash Handling & POS
- Inventory Management
- Stocking & Merchandising
- Communication
- Team Collaboration
- Problem Solving
- Conflict Resolution
- Time Management
- Adaptability
- Attention to Detail
Languages
English
Professional
Korean
Professional
Spanish
Elementary
Certification
CPR/First Aid Certification
August 2024 - October 2027
Timeline
Behavior Technician
Centria Autism Services
05.2025 - 11.2025
Bookseller
Barnes & Noble
10.2024 - 05.2025
Sales Associate
Ross Dress for Less
12.2023 - 04.2024
Sales Associate
Spirit Halloween
09.2023 - 11.2023
Some College (No Degree) -
Arizona State University
08.2022 - 05.2023
Apollo High School