Vanessa Back

Used Microsoft word, teams, and outlook to efficiently communicate with CalWORKS (Ongoing) team and other county employees. Collect personal and financial information from clients such as housing situations, income and birth certificates etc. Calculate monthly income to process and determine eligibility to government benefits such as CalWORKs, Cal-fresh and Medi-cal.

Worked 25 hours per week as an assistant to client, managed money, paid bills and shopped for their groceries and personal items. Drove for errands each day and made business calls, as well as scheduled important appointments. Cleaned client's home and assisted with dressing.

Worked 30 hours per week and performed diligently in a fast-paced work environment. Listened to customers desires on drive through, while handling over 100 cash transactions per shift at the register. Regularly cleaned, restocked, and sanitized work areas and equipment.

Worked 25 hours per week and handled minor clerical tasks such as attendance, typing, copying and faxing forms as well as, taking phone calls. Created daily lesson plans for over 20 students each school year. Redirected children and encouraged safe, as well as, positive behaviors. Collaborated daily with classroom teachers to keep activities running smoothly. Monitored children's play activities to verify the children's safety and wellness. Pulled students out of core classes throughout the day to work one on one with them, to exceed their IEP goals.

Worked 15 hours per week at front desk and assisted parents with signing out their children; checked ID's of parents and logged student injuries in medical log. Answered over 5 phone calls per shift and assisted with disruptive children. Inputted and updated contact information for 200 student's personal files.

Worked 15 hours per week and taught 4 different classes of 25 students, how to play multiple sports as well as, fun team orientated games. Improved children's coordination skills, and taught teamwork, while improving their self-esteem through sports.

Worked full time at 40 hours per week, up-sold additional menu items, beverages and desserts to increase restaurant profits by at least 20%. Handled cash transactions and effectively delivered change to guests. Served customers at their table in a hospitable manner, while resolving guest complaints promptly and professionally. Carefully maintained sanitation, health and safety standards in all work areas.

Worked 35 hours per week and performed excellent communication skills while clearly and positively speaking with co-workers and management. Took customer's orders in dine and cashiered money effectively. Packaged menu items into bags or trays for drive thru and placed drink orders into carriers to exceed drive through expectation time.