Francisco Ortiz
Phoenix,USA
Summary
Dedicated security professional with over 4 years of experience in park and public safety. Proven ability to leverage expertise in security operations, team leadership, and community engagement to contribute as a team player. Familiar with the Phoenix Park Code of Conduct and committed to ensuring safe, clean, and accessible public spaces.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Windom Security Strategies Today
07.2022 - Current
- Perform routine security duties for various sites, focusing on high-traffic areas such as parks, public spaces, and businesses.
- Responsible for patrolling public areas, conducting security checks on buildings, access points, and facilities, ensuring safety in urban park environments.
- Acted as a liaison between security personnel, law enforcement, and park visitors, enhancing safety and experience for community members.
- Collaborated directly with law enforcement, using police radios and body cameras to report incidents, ensuring swift intervention when necessary.
- Played a key role in conflict de-escalation, using verbal communication and resolution techniques to address aggressive or disruptive behavior, ensuring public safety.
- Team Leadership: Led a team of security officers, maintaining situational awareness and ensuring adherence to procedures during high-pressure scenarios.
Security Officer
Blanco Protection Agency
03.2024 - 10.2024
- Provide security services for various locations, including nightclubs, and high-profile events.
- Worked closely with local law enforcement, including the United States Secret Service.
- Ensured perimeter security, crowd control, and overall safety during large events by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Guard
Classico Nightclub
01.2022 - 08.2022
- Maintained a safe environment for clients and staff by performing security patrols and enforcing club policies.
- Responded to hostile situations, using de-escalation techniques to neutralize threats effectively and efficiently.
- Conducted pat-downs and ensured compliance with safety regulations, contributing to a secure environment for all patrons.
Unarmed Security Officer
Valley Wide Security
07.2021 - 02.2022
- Provided security services with a focus on customer service, loss prevention, and enforcement of parking rules.
- Addressed vagrancy and public disturbances, ensuring a clean and secure environment for both customers and staff.
- Developed conflict resolution skills in a challenging urban environment, managing high-stress situations effectively.
Education
High School -
Apollo High School
Phoenix, AZ05.2016
Skills
- Urban Park Security
- Phoenix Park Code of Conduct Compliance
- Emergency Response & First Aid
- Team Leadership & Supervision
- Public Safety & Risk Management
- Community Engagement & Conflict Resolution
- Communication (Verbal & Written)
- Report Writing
- Customer Service & Conflict Deescalation
- Technologically inclined
Certification
CPR/First Aid Certified
Additional Information
- Authorized to work in the US for any employer.
- Fluent in Spanish
Timeline
Security Officer
Blanco Protection Agency
03.2024 - 10.2024
Security Officer
Windom Security Strategies Today
07.2022 - Current
Security Guard
Classico Nightclub
01.2022 - 08.2022
Unarmed Security Officer
Valley Wide Security
07.2021 - 02.2022
High School -
Apollo High School
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