Francisco Perez
San Jose,CA
Summary
Bilingual employee looking to help and provide stellar customer experience or a position where personally could grow and take on challenges. Fast learner, hard worker and dedicated. Fluent in English and Spanish.
Overview
11
11
years of professional experience
Work History
JP Catering
Self-employed
08.2020 - 02.2023
- Planned daily menus and prepped food for service.
- Trained food truck employees to follow established safety and hygiene standards.
- Accepted orders and packed food for takeout and delivery.
- Assisted food prep and assembly on line and served [Number] customers per day.
- Greeted customers, answered menu questions and responded to complaints.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Assistant Manager
Calderon Tires & Wheels
01.2016 - 01.2019
- Working with program software that helped with inventory, Quickbooks, delegated work to employees, managed daily operations
- Ensure superior customer service relations evaluating, and presenting solutions to potential problems, responsible for invoicing/filing work orders, and assessing employees in the work environment.
Supervisor/sales
Calderon Tires & Wheels
01.2016 - 01.2014
- Supervising Mechanics to stay on assignments in a properly efficient timely manner
- Ensuring my employees are following the proper safety measures by using the right tools and proper use of safety equipment
- Delegating work and resolving mechanical problems on equipment and vehicles
- Resolve customer complaints
- Led sales team and coordinated sales events, fleet accounts, and payables.
Tire Technician
Calderon Tires & Wheels
01.2012 - 01.2014
- Tire repair, Tire installer, Wheel repair.
Alignment Technician and Front end Suspension
Calderon Tires & Wheels
01.2014 - 01.2012
- Alignment technician, worked with Align Tech Software
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Suspension specialist mechanic on all foreign and domestic vehicles.
Education
Student, Microsoft Word and excel, Python Programming, Computer Fundamentals -
CTE, Independence Adult School
San Jose, CA06.2025
Student, GED High School Equivalency Graduated 2022 -
GED, Independence Adult School
San Jose, CA01.2022
Skills
- Customer service /supply support, point of sales
- Project service
- Managerial skills, delegation
- Basic computer skills
- Problems solving
- Product and service knowledge
- Team motivation
- Staff Supervision
- Task Delegation
- Customer Relationship Management (CRM)
- Sales Growth
- Professional and Courteous
- Shift Scheduling
- Team Collaboration
Languages
Spanish
Limited Working
Timeline
JP Catering
Self-employed
08.2020 - 02.2023
Assistant Manager
Calderon Tires & Wheels
01.2016 - 01.2019
Supervisor/sales
Calderon Tires & Wheels
01.2016 - 01.2014
Alignment Technician and Front end Suspension
Calderon Tires & Wheels
01.2014 - 01.2012
Tire Technician
Calderon Tires & Wheels
01.2012 - 01.2014
Student, Microsoft Word and excel, Python Programming, Computer Fundamentals -
CTE, Independence Adult School
Student, GED High School Equivalency Graduated 2022 -
GED, Independence Adult School
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