Oversaw care for family members by coordinating appointments and managing medication pickups. Facilitated meal preparation to ensure nutritional needs were met. Delivered compassionate support to improve overall family health.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Catering Assistant
Jamaican west catering
Fairfield, CA
03.2008 - Current
Assisted in team management by coordinating tasks and supporting team members. Developed skills in team dynamics and conflict resolution. Contributed to a positive team environment through effective communication.
Demonstrated exceptional communication skills to facilitate effective collaboration among team members.
Supervised crews ranging from 5 to 12 personnel to ensure project efficiency.
Kitchen Cleaner
Fire Masters
03.2025 - 08.2025
Performed detailed cleaning of commercial stove hoods to uphold safety and hygiene standards in food service environments.
Delivery Driver
Amazon
Simi Valley, CA
04.2024 - 11.2024
Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
Operated delivery vehicle safely, adhering to all traffic regulations and company policies.
Maintained accurate records of deliveries and inventory for tracking purposes.
Assisted in route planning to optimize delivery efficiency and reduce travel time.
Implemented process improvements that enhanced delivery accuracy and reduced delays.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Server
TrueWood by Merril
Henderson, NV
08.2023 - 03.2024
Delivered exceptional customer service in high-pressure environments.
Managed multiple tables efficiently, ensuring timely order delivery.
Collaborated with kitchen staff to streamline food preparation processes.
Trained new servers on menu knowledge and service protocols.
Served food and beverages promptly with focused attention to customer needs.
Eaze Delivery Driver
HOMETOWN HEART Stachs
San Francisco Bay Area, CA
10.2020 - 07.2021
Facilitated timely deliveries to medical marijuana patients, ensuring adherence to delivery schedules. Assisted in maintaining accurate records of patient orders and delivery details. Supported team efforts in optimizing delivery routes for efficiency.
Processed customer transactions efficiently and accurately. Assisted customers with inquiries and product selections. Maintained a clean and organized checkout area.
Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Collaborated with team members to improve service delivery.
Established and maintained timely scheduling processes to enhance operational efficiency.
Lunch Chef
Mother Browns
01.2021 - 05.2021
Oversaw daily kitchen operations, ensuring high-quality meal preparation and presentation.
Developed and implemented seasonal menus, emphasizing fresh, locally sourced ingredients.
Trained and mentored junior kitchen staff on culinary techniques and food safety practices.
Streamlined food preparation processes to enhance efficiency and reduce waste.
Ensured compliance with health and safety regulations during food handling and cooking procedures.
Created innovative recipes that improved customer satisfaction and increased repeat business.
Fostered a positive team environment to enhance collaboration and morale in the kitchen.
Streamlined kitchen operations for increased efficiency and reduced food waste.
Prepared fresh ingredients daily, ensuring top-notch taste and presentation in every dish.
Sales Associate
Macys Department Store
Citrus Heights, CA
08.2019 - 08.2020
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Executed sales transactions accurately using point-of-sale systems to ensure efficient operations.
Assisted in inventory management, maintaining stock levels and organizing merchandise displays.
Collaborated with team members to drive sales initiatives and enhance store performance.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Service Manager
Chipotle Mexican Grill
San Francisco, CA
05.2016 - 08.2019
Achieved managerial position within first year of tenure.
Assisted in closing processes by coordinating with team members to finalize project details. Supported documentation efforts to ensure compliance with organizational standards. Contributed to the successful completion of projects by facilitating communication among stakeholders.
Processed deposit transactions for placed orders efficiently. Assisted customers with order inquiries and payment confirmations. Supported team in maintaining accurate order records.
Assisted in recruitment processes by screening candidates and scheduling interviews. Supported onboarding procedures for new hires to ensure smooth transitions. Aided in employee termination processes by coordinating necessary documentation.
Led a team of 15 pulse personnel to enhance operational efficiency.
T-10 Unified school district Security Guard
San Francisco Unified School District
San Francisco, CA
03.2018 - 04.2019
Monitored interior and exterior conditions to maintain safety and cleanliness. Assisted in identifying maintenance needs to support facility operations. Reported issues to management for timely resolution.
Oversaw student safety and behavior during bus duty.
Assisted in organizing after school activities for students. Supported program leaders in maintaining a safe and engaging environment. Helped facilitate communication between parents and staff regarding program updates.
Supervised detention activities to ensure compliance with behavioral standards.
Hostess/Server
Neptune's Waterfront Grill & Bar
San Francisco, CA
03.2014 - 06.2015
Managed table service to ensure timely and efficient customer experiences.
Executed thorough cleaning of kitchen facilities to ensure hygiene standards.
Oversaw organization and arrangement of dining room to enhance guest experience.
Organized and arranged tables for optimal dining experience.
Assisted in seating arrangements for events. Supported team in managing guest lists. Contributed to maintaining a smooth flow during events.
Host/Server/Cashier
Southern cafe
Oakland, CA
03.2013 - 04.2014
Managed table service to ensure timely and efficient customer experiences.
Assisted in seating guests promptly and efficiently. Supported front-of-house operations to enhance guest experience.
Assisted in hosting events by coordinating logistics and managing participant engagement. Supported team members in executing event plans effectively. Contributed to a positive experience for attendees through attentive service.
Supervised floor servers to ensure efficient service delivery.
Education
Associate's degree - Culinary Arts
City College of San Francisco
09.2015
High school or equivalent - High school
Siatech
San Francisco, CA
03.2012
Culinary certificate - Culinary arts
Shreveport Job Corps Opportunity Center
San Francisco, CA
03.2012
Skills
Directed management operations for four years, ensuring effective team performance and project delivery
Assisted in training sessions to enhance team skills and knowledge Supported new employees in onboarding processes to ensure smooth transitions Collaborated with colleagues to develop training materials and resources
Assisted customers in selecting products that meet their needs Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective product placement
Executed comprehensive strategic planning initiatives to align organizational goals
Executed comprehensive word processing tasks to enhance document quality
Managed budget allocation and oversight to ensure financial efficiency
Assisted in creating presentations using PowerPoint Supported team members in developing visual aids for meetings Contributed to the design of engaging slides for effective communication
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Executed diverse culinary techniques to create innovative dishes
Oversaw team operations and strategic initiatives to enhance productivity
Executed banquet operations, ensuring seamless service delivery and guest satisfaction
Assisted in planning and executing catering events to meet client specifications Supported team members in food preparation and service delivery Maintained cleanliness and organization of catering equipment and supplies
Executed food preparation processes to ensure timely service delivery
Oversaw daily restaurant operations, ensuring high standards of service and efficiency
Executed culinary operations, ensuring high standards of food preparation and presentation
Assisted in meal preparation and ingredient organization Supported kitchen staff in maintaining cleanliness and order Contributed to menu planning by providing feedback on dishes
Assisted in developing pricing strategies to support sales initiatives Collaborated with team members to analyze market trends and competitor pricing Supported the implementation of pricing adjustments based on customer feedback
Assisted guests with seating arrangements and menu inquiries Supported team members in maintaining cleanliness and organization of dining areas Facilitated smooth communication between kitchen staff and front-of-house personnel
Supported food safety initiatives by monitoring compliance with health regulations and standards Assisted in training staff on proper food handling techniques to minimize risks Contributed to maintaining a clean and organized kitchen environment to promote safety
Managed comprehensive budgeting processes to ensure financial accuracy and accountability
Assisted servers in delivering food and beverages to guests Maintained cleanliness of dining area and utensils Supported team members in preparing tables for new guests
Demonstrated effective communication skills to facilitate collaboration and information sharing
Oversaw kitchen operations, ensuring efficient workflow and high standards of food quality
Assisted in daily operations of restaurant to maintain service quality Supported team members in achieving customer satisfaction goals Contributed to inventory management and supply ordering processes
Executed upselling strategies to enhance customer value and drive revenue growth
Facilitated customer service interactions to enhance client satisfaction
Oversaw team operations and ensured adherence to organizational standards
Assisted guests with inquiries and requests to enhance their experience Provided support in resolving issues to ensure guest satisfaction Collaborated with team members to maintain a welcoming environment
Assisted in food preparation and service tasks to support team efficiency Maintained cleanliness and organization of dining areas to enhance customer experience Collaborated with team members to ensure timely delivery of meals