Francisco Perez
Dripping Springs ,Texas
Summary
Dynamic leader with proven expertise in operations management and team leadership, honed at Hat Creek Burger Company. Excelled in staff development and inventory control, significantly enhancing customer satisfaction and operational efficiency. Skilled in fostering vendor relationships and implementing effective sales forecasting strategies, achieving notable business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Hat Creek Burger Company
07.2022 - 02.2025
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Cook&Assitant Manager
Beerburg Brewing
06.2020 - 09.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Cook&assintant Manager
Route 12 Filling Station
09.2018 - 05.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
Education
GED -
Amundsen Highschool
Chicago Heights, IL09.2014
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Customer relationship management (CRM)
- Operations oversight
- Budget control
- Business development
- Sales forecasting
- Vendor relationship management
- Financial reporting
- Workflow coordination
- Team leadership strength
- Customer service
- Staff hiring
- Customer service management
- Scheduling
- Employee motivation
- Hiring and onboarding
- Schedule management
- Inventory management
- Customer relations
- Inventory tracking and management
Certification
Food handlers and tabc
English& Spanish
Language. English& Spanish , speak both .
Languages
Spanish
Full Professional
Timeline
Assistant General Manager
Hat Creek Burger Company
07.2022 - 02.2025
Cook&Assitant Manager
Beerburg Brewing
06.2020 - 09.2023
Cook&assintant Manager
Route 12 Filling Station
09.2018 - 05.2020
Food handlers and tabc
GED -
Amundsen Highschool
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