Francisco Ramirez
Chicago,IL
Summary
Experienced logistics professional with strong organizational and time-management skills. Proven ability to efficiently manage delivery schedules and ensure timely shipments. Known for reliable teamwork and adaptability to changing demands. Skilled in problem-solving, route planning, and customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Carrier Develop Representative
Echo Global Logistics
Chicago, IL
08.2020 - Current
- Managed carrier relationships, ensuring compliance with service standards and performance metrics.
- Developed niche training materials and practices for new employees, enhancing onboarding processes and knowledge transfer.
- Facilitated mentorship and guidance for mentees in pragmatic planning and execution of complex processes.
- Served as a liaison collaborating with cross-functional teams to streamline communication between carriers and internal stakeholders.
- Adapted to a constant changing suite of software systems
Server, Host, Dishwasher
Chief's Pub
Lake Forest, IL
05.2017 - 04.2020
- Consistently provided professional, friendly, and engaging service while following all safety and sanitation policies when handling food and beverages.
- Supported other areas of the restaurant, including answering phones and completing financial transactions for customers.
Student Ambassador
Lake Forest College–Admissions Office
Lake Forest, IL
11.2016 - 12.2019
- Assisted admissions counselors in the full recruitment cycle by facilitating a variety of recruiting activities including four open house events each semester (100+ families)
- Analyzed visitor statistics data and generated reports for each potential student candidate to help maintain a steady channel of feedback for the admissions counselors (three to four reports each shift).
- Operated the admissions office reception area responding to event inquiries, creating detailed tour schedules managing 60 other ambassadors, and working closely with event directors to minimize total event cost.
- Trained and mentored novel ambassadors; produce reports of quality and readiness of new ambassadors
Education
Bachelor of Arts - Business, Entrepreneurship & Innovation
Lake Forest College
Lake Forest, IL05-2020
Skills
- Microsoft Suite: Powerpoint, Word, Excel, OneNote
- Interpersonal Communication Skills
- Critical Thinking and Problem Solving
- Effective Time Management
- Networking strategies
- Organizational skills
- Collaboration and teamwork
- Active Listening
Certification
Fundamentals of Digital Marketing by Google Digital Garage — March 2018
Timeline
Carrier Develop Representative
Echo Global Logistics
08.2020 - Current
Server, Host, Dishwasher
Chief's Pub
05.2017 - 04.2020
Student Ambassador
Lake Forest College–Admissions Office
11.2016 - 12.2019
Bachelor of Arts - Business, Entrepreneurship & Innovation
Lake Forest College