Francisco Ramirez
Memphis,TX
Summary
Hard working individual with extensive experience in employee training and hands on given tasks required for Bnsf, Csx, Norfolk Southern and Union Pacific. With the ability to enhance customer service and reduce complaints through critical thinking and effective problem-solving. Skilled in equipment maintenance and operations and can adept in fast-paced environments. Committed to operational excellence and safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Trainer
Ferrosafe Vegetation Management
03.2025 - Current
- Trained other employees in safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Hy Rail Operator
Brazos Vegetation
11.2022 - 12.2024
- Maintained records of daily logs and spray performance reports.
- Made decisions on safety to support operational requirements.
- Ordered various materials as necessary to maintain operations through winter season in compliance with company procedures for operation in cold or extreme weather conditions.
- Handled sensitive cargo securely, following proper protocols for loading, unloading, transportation, and documentation requirements.
Cattle Yard Management
Cantex Feeders
02.2020 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations and harsh weather conditons
Customer Service Manager
Loves Truck Stop
05.2018 - 02.2020
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of a Tire shop professionally fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Construction Management
Hedley ISD
Hedley, TX05-2017
Skills
- Customer service
- Employee training
- Team leadership
- Use of Power tools
- Equipment maintenance
- Work coordination
- Critical thinking
Certification
Railroad Eductation
E Rail saftey
Sprayers Education
Timeline
Crew Trainer
Ferrosafe Vegetation Management
03.2025 - Current
Hy Rail Operator
Brazos Vegetation
11.2022 - 12.2024
Cattle Yard Management
Cantex Feeders
02.2020 - 09.2022
Customer Service Manager
Loves Truck Stop
05.2018 - 02.2020
Construction Management
Hedley ISD
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