Maria Farias
Monroe,WA
Summary
Dedicated waitress with strong customer relationship management skills, ensuring high guest satisfaction and cleanliness. Proven ability to collaborate with kitchen staff and maintain order accuracy in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Waitress
IHOP
Monroe, Washington
07.2023 - Current
- Delivered prompt and accurate food and drink orders using point-of-sale system.
- Provided exceptional customer service in fast-paced dining environment.
- Ensured high levels of guest satisfaction by promptly serving food and beverages.
- Maintained cleanliness and organization of dining area during busy shifts.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Dietary Aide
Regency Care Center At Monroe
Monroe, Washington
07.2022 - 05.2023
- Prepared nutritious meals following dietary guidelines for residents.
- Assisted in serving meals to residents in dining areas.
- Maintained cleanliness and organization of kitchen and dining spaces.
- Collaborated with dietary team to adjust menus based on resident preferences.
- Monitored food inventory and reported shortages to management.
- Followed safety protocols while handling food and kitchen equipment.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
Education
High School Diploma -
Monroe High School
Monroe, WA09-2020
Park Place Middle School
Monroe, WA07-2015
Skills
- Point-of-sale operation
- Food safety standards
- Menu knowledge
- Order accuracy
- Table service techniques
- Customer relationship management
- Dining area maintenance
- Effective communication
- Problem solving
- Team collaboration
- Attention to detail
- Food handling safety
- Bar terminology
- Food and beverage pairings
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Waitress
IHOP
07.2023 - Current
Dietary Aide
Regency Care Center At Monroe
07.2022 - 05.2023
High School Diploma -
Monroe High School
Park Place Middle School