Olivia Banks
Dayton
Summary
Motivated professional with proven ability to deliver exceptional service in high-pressure environments. Skilled in managing cash transactions and effectively addressing customer needs. Strong attention to detail and collaboration skills drive impactful contributions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Hungry Jack's
Crosby
02.2025 - Current
- Delivered efficient service to customers in a fast-paced setting.
- Trained new staff on menu items and service protocols.
- Managed cash transactions while operating the point-of-sale system effectively.
- Resolved customer complaints and concerns promptly, ensuring satisfaction.
Waitress/Cook
Teapot Depot
Crosby
01.2024 - 02.2025
- Provided attentive service to guests in a busy tea shop environment.
- Maintained cleanliness and organization of dining areas and service stations.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Clerk/Receptionist
Time and Again
Crosby
07.2024 - 12.2024
- Maintained accurate records of inventory and supplies.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
Education
High School Diploma -
Dayton High School
Dayton, TX05-2023
Some College (No Degree) - Undergraduate Studies
Lee College
Baytown, TXSome College (No Degree) - Undergraduate Studies
Tarleton State University
Stephenville, Texas, TXSkills
- Vendor communication
- Effective communication
- Data entry
- Customer service
- Point-of-sale operation
- Inventory management
- Complaint resolution
- Team collaboration
- Attention to detail
Certification
Food Handler's Certification
Timeline
Waitress
Hungry Jack's
02.2025 - Current
Clerk/Receptionist
Time and Again
07.2024 - 12.2024
Waitress/Cook
Teapot Depot
01.2024 - 02.2025
High School Diploma -
Dayton High School
Some College (No Degree) - Undergraduate Studies
Lee College
Some College (No Degree) - Undergraduate Studies
Tarleton State University