Francisco Renteria Hernandez
Council Bluffs,IA
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Teller
First National Bank Omaha
01.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Crew Member
Chipotle
10.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Associate of Science - General Studies
Iowa Western Community College
Council Bluffs, IA12.2023
High School Diploma -
Thomas Jefferson High School
Council Bluffs, IA05.2022
Skills
- Customer Relationship Building
- Financial Analysis
- Fraud Detection
- Drawer Balancing
- Cash Handling
- Strong Work Ethic
- Bilingual
- Banking
Languages
Spanish
Native or Bilingual
Timeline
Teller
First National Bank Omaha
01.2023 - Current
Crew Member
Chipotle
10.2021 - 08.2022
Associate of Science - General Studies
Iowa Western Community College
High School Diploma -
Thomas Jefferson High School
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