Francisco Rivera
Irving,TX
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cook
Panda Express
03.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Sales Lead Keyholder
Journeys Underground
06.2021 - 02.2022
- Opened inventory boxes and restocked shelves.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
Education
High School Diploma -
Nimitz High School
Irving, TX05-2022
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Store operations
- Strong leadership
- Cash handling accuracy
- Staff training and development
Certification
- Food Handler ANSI National Accreditation Board 10/31/2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cook
Panda Express
03.2022 - Current
Sales Lead Keyholder
Journeys Underground
06.2021 - 02.2022
High School Diploma -
Nimitz High School
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