Francisco Sanchez
Lakewood,CO
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Retail Assistant Manager/Regulatory Compliance Manager
Ascend Cannabis
Lakewood, CO
06.2022 - 10.2025
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Stayed up to date on company requirements and related legal standards.
- Maintained compliance frameworks, policies and documentation to support audits.
General Manager/Regulatory Compliance Manager
Ascend Cannbis
Lakewood, CO
10.2023 - 03.2025
- Tracked monthly sales to generate reports for business development planning.
- Prepared staff work schedules and assigned team members to specific duties.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
Retail Assistant Manager
The Green Solution
Edgewater, CO
08.2020 - 04.2022
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Key Lead Retail Associate
The Green Solution
Longmont, CO
11.2019 - 08.2020
- Completed inventory audits to identify losses and project future demands.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Bachelor of Science - Communications Technology
New England School of Communications
Bangor, ME05.2014
Skills
- Supervision and Training
- Team Leadership
- Customer Service Management
- Analytical problem-solving
- METRC Experience
- MED regulations
Timeline
General Manager/Regulatory Compliance Manager
Ascend Cannbis
10.2023 - 03.2025
Retail Assistant Manager/Regulatory Compliance Manager
Ascend Cannabis
06.2022 - 10.2025
Retail Assistant Manager
The Green Solution
08.2020 - 04.2022
Key Lead Retail Associate
The Green Solution
11.2019 - 08.2020
Bachelor of Science - Communications Technology
New England School of Communications
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