Francisco Soca
West Orange,NJ
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Currently, I am a student at Montclair State University.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Home Depot
Montville, New Jersey
05.2024 - Current
- Provided fast, friendly, and knowledgeable assistance to customers, guiding them to the right products and solutions for their home improvement needs.
- Handled customer inquiries and resolved issues efficiently, ensuring a positive shopping experience in a high-volume retail environment.
- Maintained organized workstations and stocked shelves, ensuring product availability and a clean, welcoming store environment.
Construction Business Manager
New Jersey Stucco Repair LLC
West Orange, New Jersey
02.2024 - Current
- Managed daily operations for a family-owned construction business, overseeing scheduling, budgeting, and customer relations across multiple projects.
- Coordinated client appointments and conducted project consultations to provide accurate cost estimates and service recommendations.
- Developed and managed operational budgets, tracking equipment expenses, labor costs, and payroll to maintain profitability.
- Oversaw workforce planning, including job assignments and scheduling, to ensure projects were completed on time and within budget.
- Led customer-facing sales efforts, delivering professional service consultations and ensuring a high level of customer satisfaction.
- Served as the primary point of contact for clients, resolving issues and maintaining strong long-term customer relationships.
Busser/Food Runner
Mcloone's Restaurant
West Orange, New Jersey
12.2021 - 07.2022
- Efficiently cleared and reset tables in a fast-paced dining environment, ensuring quick turnover and a clean, organized space for guests.
- Delivered food orders accurately and promptly, maintaining attention to detail while handling multiple tasks under time pressure.
- Coordinated with servers and kitchen staff to manage high-volume service, ensuring smooth operations and a seamless guest experience during peak hours.
Education
Bachelor of Business - Business Management
Montclair State University
Montclair, New Jersey05.2026
Skills
- Leadership & Team Management
- Event Planning & Coordination
- Public Speaking & Communication
- Recruitment Strategy & Outreach
- Problem Solving & Conflict Resolution
Languages
Spanish (Fluent)
Hobbies and Interests
- Sports
- Fitness
- Public Speaking
- Film
Certificates
Microsoft Excel
Leadership Experience
Fraternity Executive Board Member
Pi Kappa Alpha, Montclair, New Jersey, 11/2023, Current
- Managed fraternity operations by collaborating with executive members to execute chapter goals.
- Shadowed experienced leaders to gain insight into effective leadership, governance, and conflict resolution.
- Ensured chapter compliance with university policies and national guidelines.
Internal Vice President
Pi Kappa Alpha, Montclair, New Jersey, 04/2025, Current
- Managed the fraternity's budget, tracked expenses, and ensured proper allocation of funds for events.,
- Organized and executed large-scale events, including formal, semi-formal, and other social functions, ensuring seamless logistics, budgeting, and member involvement.
- Supervised and mentored a team of 13 members to support event executions and chapter operations.
Recruitment Chair
Pi Kappa Alpha, Montclair, New Jersey, 11/2023, 04/25,
- Planned and coordinated recruitment campaigns, leading to a significant increase in membership.
- Built lasting relationships with potential new members through personalized outreach.
- Organized and led recruitment events, improving the chapter's visibility on campus.
InterFraternity Council Public Relations Manager
Interfraternity Council, Montclair, New Jersey, 03/2024, 12/2024,
- Developed and implemented social media strategies to enhance fraternity recruitment efforts and increase campus engagement with the Interfraternity Council.
- Managed public communications, including social media content and promotional materials, to maintain a positive image of the Greek community.
- Coordinated events and campaigns to promote interfraternal unity and foster a stronger connection between Greek organizations and the broader campus community.
Timeline
Customer Service Representative
Home Depot
05.2024 - Current
Construction Business Manager
New Jersey Stucco Repair LLC
02.2024 - Current
Busser/Food Runner
Mcloone's Restaurant
12.2021 - 07.2022
Bachelor of Business - Business Management
Montclair State University