Francisco Sotelo
Los Angeles,CA
Summary
Proven leader in operational efficiency and financial analysis, I enhanced store profitability and customer satisfaction at AutoZone through strategic process optimizations and team supervision. Expert in inventory management and fostering client relationships, my approach consistently strengthens team performance and drives sales growth.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
AutoZone
Culver City, CA
03.2024 - Current
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
Assistant Store Manager
Advace Auto Parts
Los Angeles, CA
01.2020 - 02.2024
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
Transaction Coordinator's Assistant
MIT Realstate
Los Angeles, CA
01.2018 - 01.2020
- Managed all aspects of buyer and seller transactions from executed purchase agreement to closing.
- Made copies of finalized real estate contracts for all parties involved.
- Maintained communication between real estate agents, clients, escrow companies, and mortgage brokers during the course of the transaction.
- Provided support to Transaction Coordinators in preparing contracts, agreements, and other legal documents.
- Ensured the confidentiality and security of all financial and legal documents.
- Coordinated the distribution of final closing statements and documents to all parties involved.
- Reviewed and ensured all transaction documents are complete, signed, and filed.
Education
GED -
Crenshaw High School
Los Angeles, CA07-2005
Some College (No Degree) -
Los Angeles Trade Technical College
Los Angeles, CASkills
- Inventory management
- Financial analysis
- Team supervision
- Customer relationship management
- Process optimization
- Sales strategy development
- Staff training
- Operations
Languages
Spanish
Professional
English
Professional
Timeline
Assistant Store Manager
AutoZone
03.2024 - Current
Assistant Store Manager
Advace Auto Parts
01.2020 - 02.2024
Transaction Coordinator's Assistant
MIT Realstate
01.2018 - 01.2020
GED -
Crenshaw High School
Some College (No Degree) -
Los Angeles Trade Technical College