Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Additional Information
Timeline
Generic

Francisco Urquijo

Yuma,ARIZONA

Summary

Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent Telecommunications Technician bringing 29 years of experience installing voice, data and other telecommunication systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Experienced Network Technician with over 29 years of experience in Telecommunications. Ready to lead any group to success.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Network Technician, 40 Hours Per Week

Lumen/CenturyLink
Yuma, Arizona
02.2008 - Current
  • Installation, repair and maintenance of copper cable for telecommunication systems to include dial-tone telephone service and ADSL and VDSL services.
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
  • Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
  • Supported users both local and by phone with problem resolution and education.
  • Troubleshot hardware and software to determine and rectify network problems.
  • Dressed and installed fiber cabling and hardware.
  • Occasionally stood in for the Supervisor when she needed to take time off.

Payphone Service Technician, 40 Hours Per Week

FSH Communications
Yuma, Arizona
08.2004 - 08.2008


  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Trained customer employees and managers on machine use and maintenance.
  • Inspected equipment to diagnose operational issues.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Efficiently troubleshot and repaired Payphone equipment to cut company costs and maximize productivity.
  • Serviced Payphone equipment for expedient repair and minimal downtime.
  • Serviced installed and maintained Inmate telephone monitoring system in various Arizona State prisons.

Interior Communications Electrician, 40 Hrs Per Wk

United States Naval Service
San Diego, CA
04.1992 - 08.2004

Interior Communications Electricians (IC) operate, coordinate, and perform organizational and intermediate maintenance on alarm, warning, and indicating systems, interior communication systems, ship's speed and steering control systems, power generation and distribution systems, data conversion and distribution systems, aviation monitoring and landing aids, information and training systems, gyroscopic navigation systems, and environmental systems; interpret and analyze ship's blueprints and system interface diagrams; inspect, test, analyze, and make detailed casualty analysis; and direct repair of electrical, electronic, fiber optic, hydraulic, mechanical, and synchro and servo systems.

APR 92'-JUN 92' Boot Camp

JUN 92'-NOV 92' IC A School

NOV 92'-MAR 93' IC C School

MAR 93'-AUG 93' USS Cape Cod (AD-43) Repair Division

AUG 93'-MAY 98' USS Grasp (ARS-51) Leading Petty Officer EE03 Division, Supervised a group of 4 technicians. Notable Qualifications: Enlisted Surface Warfare Specialist, and Engineering Officer of the Watch in port and at sea. Qualified as an E-5 normally help by E-7 and above. Awarded USS Grasp Junior Sailor of the Year 1995. Awarded Navy-Marine Corps Achievement Medal 3 awards.

MAY 98'-JUL 98' Naval Law Enforcement Academy

JUL 98'- JUL 01' Naval Support Activity Washington DC Leading Petty Officer for the Master-at-Arms office/ Naval Security. Supervised a group of 8 law enforcement officers. Regional Urinalysis Coordinator administering UA testing for all Naval facilities in the DC region to include the Pentagon, Bethesda Hospital and the Old Executive Building. Awarded Navy-Marine Corps Commendation Medal 1st award.

JUL 01'-AUG 01' Stabilized Glide Slope Indicator System Maintenance School

AUG 01'-SEP 01' USS Rushmore (LSD-47) Leading Petty Officer for EE02 division. Supervised a group of 7 technicians.

SEP 01'-AUG 04' USS Rentz (FFG-46) Leading Petty Officer of CS4 division. Supervised a group of 10 technicians. Chief Master-at- Arms, Petty Officers Association President. Notable Qualifications: Enlisted Surface Warfare Specialist, Combat Systems Officer of the Watch in port and at sea, Senior Training Petty Officer. Awarded USS Rentz Senior Sailor of the Year 2003, Commander Destroyer Squadron 21 Senior Sailor of the Year 2003, and USS Nimitz Battle Group Senior Sailor of the Year 2003. Awarded the Navy-Marine Corps Achievement Medal 4th award and the Navy-Marine Corps Commendation Medal 2nd award.

Highest Rank E-6 IC1(SW)

Education

Instructor - Force Protection

Anti-Terrorism/Force Protection Basic Instructor
San Diego, CA
04.2004

Graduate - Law Enforcement

Naval Security Police
San Antonio, TX
07.1998

Technician - Interior Communications

Interior Communications A School Course A-623-0105
San Diego, CA
11.1992

Recruit Graduate - United States Navy Recruit Training

USN Boot Camp
San Diego, CA
06.1992

High School Diploma -

Yuma High School
Yuma, AZ
05.1991

Skills

  • Network Troubleshooting
  • Regulatory Policy Enforcement
  • Network configuration
  • Hardware Inventory Management
  • User training
  • Wireless Area Network (WAN) Architecture
  • Network support
  • System Repair
  • Educating customers

Affiliations

Communications Workers of America

Certification

  • Licensed General Radiotelephone Operator
  • 5G Online Certification
  • General Radiotelephone Operator License

Additional Information

While working at Lumen/CenturyLink, I have occasionally stood in for the local Supervisor of Regional Operations while she was on Vacation or PTO. Managing a group of up to 24 technicians encompassing all areas of Yuma County. Due to my leadership skills, I was selected and have been participating as a Mentor in Yuma and all of Arizona. As a Mentor technicians locally and throughout the state reach out to me for advice, questions and technical support related to the day to day job at Lumen/CenturyLink as a Network Technician.

Personal references: Proffesional references:

Danny Shuck (928)726-6163 April Hawley (928)246-7168 Supervisor

Matt Ewing (928)580-8737 David taylor (928)580-1470 Union Steward

Lonza Henderson (435)830-8251 Lorenzo Duran (928)304-9187 CoWorker

Timeline

Network Technician, 40 Hours Per Week

Lumen/CenturyLink
02.2008 - Current

Payphone Service Technician, 40 Hours Per Week

FSH Communications
08.2004 - 08.2008

Interior Communications Electrician, 40 Hrs Per Wk

United States Naval Service
04.1992 - 08.2004

Instructor - Force Protection

Anti-Terrorism/Force Protection Basic Instructor

Graduate - Law Enforcement

Naval Security Police

Technician - Interior Communications

Interior Communications A School Course A-623-0105

Recruit Graduate - United States Navy Recruit Training

USN Boot Camp

High School Diploma -

Yuma High School
  • Licensed General Radiotelephone Operator
  • 5G Online Certification
Francisco Urquijo