francisco velazquez

Customer service, counting cigarettes, lottery, money

do paperwork, keep track of lottery and cigarretes

Prepare food, coffee, check that the soda machine works

Clean, fill the cooler and other areas with product

Clean the parking lot and gas pumps

training new cashiers

Assist and cover for employees who do not show up for work

• Ensured compliance with safety regulations and company policies.
• Monitored employee attendance records, timekeeping, and payroll information.
• Managed customer service inquiries and complaints in a timely manner.

• Organizing daily staff schedules and assigning shifts.
• Maintaining accurate records of fuel and other store inventory levels.
• Ensuring that all store areas are clean, safe, and properly stocked with necessary items.
• Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
• Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
• Managing financial transactions such as deposits, refunds, credits.
• Monitoring gas prices to ensure they remain competitive in the market.
• Preparing reports on sales, profits, losses, expenses, and other business activity data.
• Developing strategies to increase customer satisfaction and loyalty through promotional activities or special offers.
• Training new employees on safety protocols and operational processes related to running a gas station.
• Conducting regular inspections of pumps, tanks, hoses, meters, nozzles and other equipment for potential hazards or malfunctions.
• Enforcing company policies related to employee conduct or personal hygiene standards.
• Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
• Implementing security measures such as surveillance cameras or alarm systems when necessary.
• Approving purchase orders for supplies required by the gas station's operations.
• Supervising cashiers during their shifts to ensure compliance with company policies and procedures.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Delegated work to staff, setting priorities and goals.
• Prepared staff work schedules and assigned team members to specific duties.