Francisco Javier Guevara-Erdmann
Summary
- Seeking to obtain a responsible position in the industry where my knowledge and experience can be utilized as well as enhanced.
- Outstanding customer communication skills.
- Excellent leadership skills.
- Proficiency in drilling and downhole operations during installation of accessories and production casing/tubing products.
- Comprehensive understanding of compliance and safety.
Strategic individual with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful and tenacious about keeping operations on-schedule and on-budget. Successful at coordinating diverse resources and satisfying tough clients according to demanding timelines. Ability to handle multiple projects simultaneously with a high degree of accuracy. Resourceful and personable with deep knowledge in facilitating communication and providing appropriate solutions. Ready to help a team achieve company goals.
Overview
16
16
years of professional experience
Work History
Field Service Rep/Torque Turn
Tubular Solutions INC.
01.2023 - 01.2024
- Monitored work performance and quality to maintain standards.
- Facilitated communication between office personnel, subcontractors, and customers.
- Handled escalated customer complaints professionally and efficiently while maintaining a focus on achieving long-term customer satisfaction and retention.
- Established performance metrics for the field service team, driving continuous improvement efforts.
- Monitored industry trends and competitor activities closely to make informed recommendations on ways to refine our services offerings continuously.
- Trained new Field Service Technicians on company procedures and best practices, enhancing team capabilities.
- Communicated with clients and service providers to provide updates on work progress.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
Produce Salesperson
SAORI Produce
San Antonio, TX
03.2022 - 01.2023
- Negotiated favorable terms with suppliers to secure high-quality products at competitive prices for increased profitability margins.
- Managed inventory, maintained adequate stock levels, and minimized waste through proper rotation practices.
- Streamlined ordering processes by creating efficient systems for tracking stock levels and predicting demand trends.
- Evaluated customer feedback on a regular basis to identify trends, preferences, and potential product offerings that could enhance overall satisfaction levels within the produce department.
- Built customer loyalty and retention by delivering excellent service.
Level IV Field Service Rep
VAM USA
01.2012 - 01.2022
- Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
- Developed lasting relationships with clients through excellent communication and professionalism.
- Improved team performance through regular feedback and performance evaluations.
- Utilized advanced diagnostic tools to accurately identify equipment issues and implement appropriate solutions.
- Coordinated with sales teams to provide technical expertise during product demonstrations or proposal development processes.
- Contributed to increased revenue growth, identifying upsell opportunities during service visits.
Service Dpt. Leadman
Tenaris Coiled Tubing Downhole Center
Houston, TX
03.2010 - 06.2012
- Assisted in employee training, boosting their skills and knowledge base for enhanced job performance.
- Trained and mentored new employees to enable safe and efficient job performance.
- Checked equipment to determine if maintenance was required.
- Played a crucial role in meeting project deadlines by effectively managing resources at hand.
- Delivered production and operations reports to management to identify emerging problems and enable targeted solutions.
Phlebotomy and LMRT Skills
Ikondu Medical Center
04.2009 - 02.2010
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Packaged and shipped specimens to central lab daily.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
Phlebotomy and LMRT Skills
Arthritis and Osteoporosis Center
01.2008 - 06.2008
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
Education
Engineering Dept. -
Texas A&M University of Kingsville
Kingsville, TXLMRT and Phlebotomy Certification -
Valley Grande Institute
Weslaco, TX01.2010
High School Diploma -
Instituto Colon High School
Reynosa, MX01.2005
Skills
- Field Operations
- Logistics Planning
- Scheduling Coordination
- Managing materials
- Crew oversight
- Worksite safety
- Workload planning
- Customer Relations
- Quality controls
- Strong negotiation
- Sales Strategies
- Honest and Dependable
- Adaptable and Flexible
- Inventory Management
Roles And Responsibilities
- Field Procedural supervision and job management
- Calculate torques and load capacities and connection pressure limits. Gauge and measure product dimensions for quality control.
- Communicate with operators, technicians, and other personnel involved in the assembly and disassembly of threaded connections
- Inspecting and Monitoring Threaded Connections
- Help prevent failures during critical operations.
- Contribute to safety protocols and ensure compliance with industry standards.
- Maintain detailed records of inspections, repairs, and replacements.
- Report findings to supervisors, engineers, and relevant teams
- 24/7 on call, 12 hour shifts.
- Offshore casing/racking/completions experience.
References
References Available Upon Request
Training
- TWIC Card
- Basic Offshore Safety Induction & Emergency Training
- Safe Land
- H2S & CPR
- Multiple contractor trainings for different oil and gas companies
Timeline
Field Service Rep/Torque Turn
Tubular Solutions INC.
01.2023 - 01.2024
Produce Salesperson
SAORI Produce
03.2022 - 01.2023
Level IV Field Service Rep
VAM USA
01.2012 - 01.2022
Service Dpt. Leadman
Tenaris Coiled Tubing Downhole Center
03.2010 - 06.2012
Phlebotomy and LMRT Skills
Ikondu Medical Center
04.2009 - 02.2010
Phlebotomy and LMRT Skills
Arthritis and Osteoporosis Center
01.2008 - 06.2008
Engineering Dept. -
Texas A&M University of Kingsville
LMRT and Phlebotomy Certification -
Valley Grande Institute
High School Diploma -
Instituto Colon High School