FRANCISCO J(FRANKO) ORNELAS

• Fostered strong professional network and partnership building skills to connect with quality leads.
• Implemented effective financial management practices, improving cash flow and profitability.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
• Improved safety standards by regularly reviewing protocols and implementing necessary updates.
• Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.

• Managed client requests and delivered customized service solutions across diverse project needs.
• Coordinated project schedules, milestones, and deliverables to maintain consistent workflow.
• Communicated requirements clearly with clients to align expectations and reduce revisions.
• Prepared detailed work documentation, updates, and records to support accurate execution.
• Adapted quickly to changing priorities and completed tasks independently with minimal supervision.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Worked safely around moving machinery.
• Consistently lifted materials weighing as much as Number pounds.
• Performed inventory control, such as counting, and stocking merchandise.
• Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
• Assisted in training new hires, sharing best practices and providing support for their integration into the team.
• Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Maintained clean, orderly work environment free of hazards.
• Assisted in receiving, stocking and distribution of merchandise.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Helped train new employees in safe practices and warehouse procedures.
• Drove forklifts, pallet jacks and other equipment to move materials.

• Welcomed guests, opened doors, and delivered courteous arrival assistance
• Escorted guests throughout property, explaining amenities, directions, and services
• Communicated guest requests to front desk and housekeeping teams accurately
• Maintained lobby appearance, bell desk organization, and service readiness
• Supported valet and transportation flow during peak arrival and departure periods
• Escorted guests to assigned rooms and transported luggage.
• Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
• Participated in ongoing training sessions to stay current on industry best practices and hotel policies, further enhancing guest experiences during their stay.

• Assisted guests with luggage handling, arrival, and departure support
• Greeted visitors promptly and provided courteous front entrance service
• Directed guests to rooms, amenities, and local attractions
• Coordinated with front desk to fulfill guest requests efficiently
• Maintained lobby, entrance, and bell stand organization throughout shifts
• Coordinated valet assistance and transportation support during peak check-in periods. DRIVING hotel Shuttle, office. Restaurants , Galleria shopping Mall, Within 5-7miles radio
• Responded quickly to guest needs while ensuring professional service standards
• Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
• Responded immediately to any guest requests or concerns and promptly resolved issues.
• Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums, and concerts.

As an associated and forklift driver, all related to inbound and outbound, inventory control rotation, Safety procedures, Hazardous materials,

• Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
• Demonstrated compliance with company policies and procedures, reinforcing a safe and productive work environment.
• Participated in routine safety training sessions to stay current on best practices within the industry.
• Conducted regular maintenance checks on forklift equipment, ensuring proper functionality and longevity.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Loaded and unloaded trucks while following warehouse safety procedures.
• Inspected items for damage and reported discrepancies to supervisors.
• Operated pallet jack to move materials across receiving and storage areas.
• Maintained clean work area and followed daily productivity standards.