Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Francisco Jose Andujar Colon

Winter Garden,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Resident Experience Specialist

American Campus Communities
08.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and resolving issues.
  • Developed and maintained positive relationships with community via email, telephone and face-to-face outreach.
  • Utilized specialized software to capture and process data.

Data Entry Clerk

Albergue Olímpico Germán Rieckehoff
05.2023 - 07.2023
  • Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.

Bell Services Dispatcher

The Walt Disney Company
05.2022 - 04.2023
  • Greeted guests, helped locate areas in the resort and suggested suitable options for dinner and transportation to the parks.
  • Checked luggage and shelves, directed bellmen, logged guest information in the system, answered calls and service request from any guests.
  • Build excellent professional relationship with Bellmen and Front Desk employees.

Assistant Department Manager

Nordstrom Rack
10.2021 - 12.2021
  • Enhanced department efficiency by streamlining processes and implementing new organizational strategies, encreased customer satisfaction levels by addressing concerns promptly and providing exceptional service.



Stock Associate

Nordstrom Rack
05.2021 - 10.2021
  • Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.


  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.


Store Associate

Walmart
10.2020 - 02.2021
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions, maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.



Education

Digital Production - Film Studies

Universidad Del Sagrado Corazon
Santurce, PR

Skills

  • Client Relationship Management
  • Database Management
  • Communications management
  • Relationship Building
  • Team Collaboration
  • Attention to Detail
  • Microsoft Office
  • Multitasking
  • Written Communication
  • Time Management
  • Customer Service
  • Task Prioritization

Accomplishments

  • Nordstrom's All Star Quarterly Award2021
  • Nordstrom Employee of the Month 2021
  • Official Selection at Film Festivals celebrated in Spain, Italy and Puerto Rico during 2023.
  • Award Winner for Best Local Screenplay at the International Lusca Film Fest 2023 celebrated in Puerto Rico.

Certification

  • Certificate in Disney's Hospitality by Disney Programs
  • Certificate in Disney's Leadership by Disney Programs

Timeline

Resident Experience Specialist

American Campus Communities
08.2023 - Current

Data Entry Clerk

Albergue Olímpico Germán Rieckehoff
05.2023 - 07.2023

Bell Services Dispatcher

The Walt Disney Company
05.2022 - 04.2023

Assistant Department Manager

Nordstrom Rack
10.2021 - 12.2021

Stock Associate

Nordstrom Rack
05.2021 - 10.2021

Store Associate

Walmart
10.2020 - 02.2021

Digital Production - Film Studies

Universidad Del Sagrado Corazon

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Francisco Jose Andujar Colon