Summary
Overview
Work History
Education
Skills
Timeline
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Francisella Rama

Towson,MD

Summary

As a People and Culture Generalist, I bring a comprehensive skill set honed through diverse experiences in healthcare, manufacturing, and construction sectors. My approach is rooted in fostering positive workplace cultures, ensuring compliance, and driving operational efficiency. I am passionate about leveraging my HR knowledge to support both employee development and business success.


Overview

4
4
years of professional experience

Work History

PEOPLE AND CULTURE GENERALIST

Excelsia Injury Care
01.2024 - Current
  • Managed full-cycle recruitment for clinical and administrative roles across multiple outpatient injury care centers, including physicians, physical therapists, medical assistants, radiologic technologists, and front office staff.
  • Filled 75+ positions annually, achieving a 95% hiring manager satisfaction rate and reducing average time-to-fill by 28% through optimized sourcing and screening strategies.
  • Reduced costs by bringing provider recruitment in-house, saving the company an average of $500,000 annually in recruitment expenses. Implement job sourcing tools such as DocCafe, CoreHire, Indeed and LinkedIn.
  • Improved candidate experience by streamlining communication workflows and onboarding touchpoints, contributing to a 30% increase in offer acceptance rates.
  • Conducts background checks and employee eligibility verification
  • Participates in new hire orientation and employee recognition programs
  • Performs routine tasks required to administer and execute human resource programs, including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition and morale; occupational health and safety; and training and development
  • Managed HRIS (UKG Pro) by updating the employee service portal homepage and developing weekly company-wide HR communications to enhance employee engagement and information access.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

HUMAN RESOURCE COORDINATOR

Wittenbach
09.2022 - 12.2023
  • Automate recruiting processes to streamline candidate sourcing, screening, and selection, resulting in increased efficiency and reduced time to hire
  • Led full-cycle recruiting efforts for corporate, field service, and operations roles across multiple departments, including business units in security systems, financial services, and ATM solutions.
  • Successfully filled 20+ roles quarterly with a focus on quality-of-hire, cultural fit, and long-term retention; maintained a 90%+ retention rate at 6 months post-hire.
  • Utilize data-driven insights and analytics to optimize recruitment strategies and measure the effectiveness of various marketing campaigns
  • Collaborate with cross-functional teams to identify recruitment needs and develop targeted marketing strategies tailored to specific roles and industries
  • Maintain a strong network of industry professionals and participated in networking events and conferences to proactively source and engage with potential candidates
  • Assists with new hire orientation training with a focus on corporate culture and overview
  • Assists with marketing director with creating social media posts, website inquiries, blogs and brand awareness.

TECHNICAL WORKDAY RECRUITER

Evolution Cloud Services (Start Up)
04.2022 - 01.2023
  • Spearheaded full-cycle recruitment for a fast-scaling technology startup, successfully filling 25+ technical roles (including software engineers, DevOps, data scientists, and product managers) within 9 months.
  • Achieved a 92% offer acceptance rate by improving candidate experience and aligning offers with market trends and internal compensation models.
  • Partnered with hiring managers to define role requirements and hiring strategies, improving hiring manager satisfaction by 40% (via post-hire surveys).
  • Built and maintained a robust talent pipeline, increasing customer demand by 40% within 6 months.

FACILITIES AND MAINTENANCE RECRUITER

AEROTEK
06.2021 - 04.2022
  • Recruited skilled trades and facilities personnel including HVAC technicians, electricians, maintenance mechanics, and facility supervisors for clients across manufacturing, logistics, and commercial real estate sectors
  • Successfully placed 50+ candidates, maintaining a 90% fill rate across high-volume and hard-to-fill roles
  • Reduced average time-to-fill by 25% through proactive sourcing strategies, local talent market analysis, and streamlined screening processes.
  • Maintained strong client relationships by delivering high-quality candidates under tight deadlines, resulting in 95% client retention rate and frequent repeat business.
  • Leveraged Aerotek's CRM and ATS platforms to track candidate pipelines, improve submittal-to-hire ratios, and enhance data-driven hiring decisions.
  • Conducted regular site visits and hiring manager meetings to ensure alignment with job expectations, safety standards, and cultural fit.
  • Partnered with compliance and onboarding teams to ensure all placements met OSHA, E-Verify, and client-specific regulatory requirements.

Education

B.S - Business Administration

Towson University
Baltimore, MD
12.2021

Skills

  • Full Cycle Recruiting- Skilled Trades, Executive, Technical and Healthcare
  • Full Cycle Onboarding
  • Employee Relations
  • Employer Branding
  • Salesforce
  • Workday
  • UKG PRO
  • Paylocity
  • Hubspot CRM
  • Canva Pro
  • Microsoft Office Suite - Microsoft Excel Certified
  • Google Suite
  • Fluent in Tagalog (Filipino)

Timeline

PEOPLE AND CULTURE GENERALIST

Excelsia Injury Care
01.2024 - Current

HUMAN RESOURCE COORDINATOR

Wittenbach
09.2022 - 12.2023

TECHNICAL WORKDAY RECRUITER

Evolution Cloud Services (Start Up)
04.2022 - 01.2023

FACILITIES AND MAINTENANCE RECRUITER

AEROTEK
06.2021 - 04.2022

B.S - Business Administration

Towson University

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Francisella Rama