- I enjoy helping others and giving back to the community
- I want to learn to work in office departments
- I am always on a journey of personal development and self-improvement
Franco Urrutia
Renton,Washington
Summary
I’m a reliable and hard-working team player with strong skills in hospitality and communication. I’m great at working with guests, keeping things organized and clean, and creating fun, welcoming experiences. I can handle fast-paced environments, support my team, multitask, and stay flexible depending on what the day needs. Whether it's help food handling, taking care of guests, or creating engaging moments, I know how to step up and get the job done. I am committed to learning more and improve and to further my knowledge with any company I work with.
Overview
1
1
year of professional experience
Work History
Service Support and Golf Services Associate
Topgolf
Renton, WA
03.2025 - Current
- Provided friendly, efficient customer service greeted guests, assisted with reservations and inquiries, and resolved issues to ensure positive experiences.
- Delivered food orders and assisted with basic food handling and prep while following food safety procedures.
- Maintained clean, sanitized dining and service areas by following sanitation protocols and cleaning high-touch surfaces regularly.
- Supported golf operations by preparing bays, managing rental clubs and equipment, and assisting guests with gameplay and rules.
- Assisted at the front desk with check-ins, phone support, and coordinating staff to keep operations running smoothly during busy shifts.
- Collaborated with team members to prioritize tasks, adapt to shifting needs, and maintain a fast-paced, service-focused environment.
Education
High School Diploma -
Washington Connections Academy
Lacey, WA01-2026
Skills
- Strong work ethic
- Customer service
- Team collaboration
- Communication skills
- Strong people skills
- Task prioritization
- Computer skills
Interests
Timeline
Service Support and Golf Services Associate
Topgolf
03.2025 - Current
High School Diploma -
Washington Connections Academy
References
- Martin Perry (Operations Manager for Topgolf), Martin.Perry@topgolf.com
- Cindy Weiss (Employer for Topgolf), Cindy.Weiss@topgolf.com
- Luis Martinez-dahm (Executive Sous Chef for Topgolf), luis.martinez-dahm01@topgolf.com