Frank Brown Jr
Warner Robins
Summary
To obtain employment with a company that will allow me to utilize my skills, increase my knowledge, and develop a networking system.
Overview
9
9
years of professional experience
Work History
Independent Contractor/Delivery Driver
Amazon Flex
Macon
07.2025 - Current
- Picked up packages from designated delivery stations and delivered them to customers' addresses, ensuring timely and accurate deliveries to homes, apartments, businesses, and lockers.
- Handled packages safely, carrying and lifting items up to 50 lbs, and navigating stairs to ensure secure deliveries.
- Managed time efficiently to complete deliveries within scheduled windows, contributing to customer satisfaction.
Sales Associate/Cashier
Cigar/ Hookah Lounge & Outlet
Warner Robins
06.2023 - Current
- Guided customers in selecting premium cigars and hookah products to meet their preferences.
- Operate the point-of-sale (POS) system, handle cash and credit card payments accurately.
- Managed inventory and organized product displays to enhance customer engagement.
- Prepared hookahs to enhance guest experiences.
- Maintained cleanliness and orderliness of the sales floor and storage areas.
Owner
ImJustMe Prints
Warner Robins
04.2021 - Current
- Ensured customer satisfaction by providing excellent customer service throughout the entire design process.
- Designed custom t-shirts for clients according to their specifications and preferences.
- Produced high-quality prints using heat press machines or direct-to-garment printers.
- Interfaced with vendors regarding product availability and pricing information.
Furniture Sales Associate
Home Furniture & Mattress
Warner Robins
04.2024 - 03.2025
- Advise customers on product features, benefits, and pricing, suggest complementary items, and meet or exceed sales goals.
- Maintained up-to-date knowledge of all products, including materials, dimensions, and features.
- Managed inventory levels to ensure timely restocking of popular items.
- Collaborated with team members to create visually appealing displays.
Package Handler
FedEx Ground
Warner Robins
09.2022 - 12.2022
- Plan and follow efficient delivery routes while adhering to traffic laws and safety regulations.
- Operate a vehicle to pick up and deliver packages to homes and businesses on a scheduled route.
- Sorted packages by destination using automated systems and manual methods.
- Communicated with dispatch regarding schedule changes or delivery issues.
Delivery Driver/Warehouse
Home Furniture & Mattress
Warner Robins
03.2022 - 09.2022
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
- Operating equipment and machines, such as cars, trucks, forklifts, etc.
- Inspected products for damage before and after transport to ensure quality service.
- Assisted in assembling furniture at customer sites for client satisfaction.
Delivery Driver
OnTrac Logistics
Phoenix
06.2020 - 12.2020
- Managed daily route planning for efficient and timely deliveries.
- Delivered packages to various locations while adhering to safety protocols.
- Secured packages to ensure no damage is caused to customer shipments.
- Maintained accurate delivery logs and documentation for tracking purposes.
Customer Service Representative
Hyundai Blue Link
Mesa
12.2019 - 05.2020
- Resolved customer inquiries through effective communication and problem-solving skills.
- Processed customer requests for technical support promptly and accurately.
- Provided assistance to customers regarding vehicle features and connectivity services.
- Documented customer interactions using CRM software for future reference and follow-up.
Technical Support Representative
Asurion
Phoenix
08.2018 - 12.2018
- Educated customers on product features and troubleshooting techniques.
- Diagnosed software and hardware problems to guide customers effectively.
- Used remote login tools to assist clients with technical and product questions.
- Documented customer interactions in support ticketing system for tracking.
Packaging
Frito Lay Distribution Center
Phoenix
08.2017 - 12.2017
- Oversaw packaging process from start to finish including labeling, sealing, boxing.
- Ensured compliance with food safety regulations during the packaging process.
- Assisted in troubleshooting issues related to machines used for packaging operations.
- Cleaned and organized packaging area to ensure a safe working environment.
Education
Business Administration - Associate's degree
Columbia Southern University
Orange Beach, AL05-2016
High School Diploma -
Northside High School Warner Robins
Warner Robins, GA05-2006
Skills
- Delivery Driver Experience
- Warehouse experience
- Inventory management
- Heavy lifting
- Assembly
- Merchandising
- Customer Service
- Sales
- Time management
- Technical Support
- Software Troubleshooting
- Outdoor work
References
Billy Rhynes
Warehouse Specialist
Department Logistic Agency (RAFB)
(478) 293-3482
Tommy Hill
Expediter
Robins Air Force Base
(478) 213-3955
Carlton McGhee
Flight Line
Robins Air Force Base
(478) 714-4828
Timeline
Independent Contractor/Delivery Driver
Amazon Flex
07.2025 - Current
Furniture Sales Associate
Home Furniture & Mattress
04.2024 - 03.2025
Sales Associate/Cashier
Cigar/ Hookah Lounge & Outlet
06.2023 - Current
Package Handler
FedEx Ground
09.2022 - 12.2022
Delivery Driver/Warehouse
Home Furniture & Mattress
03.2022 - 09.2022
Owner
ImJustMe Prints
04.2021 - Current
Delivery Driver
OnTrac Logistics
06.2020 - 12.2020
Customer Service Representative
Hyundai Blue Link
12.2019 - 05.2020
Technical Support Representative
Asurion
08.2018 - 12.2018
Packaging
Frito Lay Distribution Center
08.2017 - 12.2017
Business Administration - Associate's degree
Columbia Southern University
High School Diploma -
Northside High School Warner Robins