Frank Castillo
Fort Lauderdale,FL
Summary
Driven Food and Beverage Attendant from Puro Ice Cream Factory, known for exceptional staff leadership and stringent food safety practices. Excelled in creating a high-quality service environment, achieving customer satisfaction through meticulous standards. Skilled in ingredient preparation and team training, ensuring operational excellence and hygiene compliance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Puro Ice Cream Factory
2023.01 - 2023.10
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Processed payments and provided receipts to establish proof of transaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Education
Bachelor Of Medical Science - Anatomy
06.2017
Skills
- Portion Control
- Staff Leadership
- Portioning
- Ingredient Preparation
- Food safety knowledge
Certification
CPR certification
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Food and Beverage Attendant - Puro Ice Cream Factory
2023.01 - 2023.10
University of Medicine - Bachelor Of Medical Science, Anatomy
CPR certification
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