Frank Castro
Winter Park
Summary
Detail-oriented and organized professional with extensive experience in security, building maintenance, and customer service roles. Seeking to leverage my skills and experience in a mailroom clerk position to ensure efficient mail processing and delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security
11.2022 - Current
- Ensured the security and safety of multiple buildings within a complex, enforcing access control protocols and maintaining accurate records
- Managed visitor check-in/out procedures using iLobby software, demonstrating proficiency in technology systems
- Collaborated with mailroom staff to coordinate the delivery and distribution of incoming mail and packages.
Field Service Supervisor
GardaWorld Security Services
05.2020 - 11.2022
- Managed a large, multi-county territory, securing various properties and spearheading new business development
- Upheld armed license requirements and enforced security protocols with professionalism and vigilance.
Protection Officer
Critical Intervention Services (Acquired by GardaWorld Security Services)
09.2019 - 05.2020
- Managed a large, multi-county territory, securing various properties and spearheading new business development
- Upheld armed license requirements and enforced security protocols with professionalism and vigilance.
Security Officer
Peaceful Resolution
07.2018 - 09.2019
- Ensured safety and security of establishment patrons, effectively resolving conflicts and preventing unauthorized entry
- Conducted thorough inspections and maintained compliance with legal regulations.
Superintendent
Dew Seven, LLC
01.2018 - 08.2018
- Oversaw building maintenance operations, coordinating repairs and managing inventory to support facility needs
- Conducted officer/site inspections, training, and scheduling, ensuring operational efficiency and client satisfaction
- Maintained regular communication with officers and provided mentorship to new hires, fostering a culture of excellence
- Coordinated with mailroom personnel to facilitate the timely delivery of essential supplies and documents.
Concierge/Doorman/Porter
Roosevelt Urban Renewal At Newport, Jersey City, NJ
06.2008 - 12.2017
- Received packages from various carriers and accurately logged package inventory into the computer system, ensuring prompt delivery to residents
- Maintained stock supplies and conducted regular inventory checks, contributing to the efficient operation of building services
- Collaborated with mailroom staff to manage incoming and outgoing mail, supporting seamless mailroom operations.
Education
Diploma -
Hoboken High School
Hoboken, NJHVAC/R Program -
Lincoln Technical Institute
Union, NJSkills
- Proficient in mailroom operations, including sorting, distributing, and processing mail and packages
- Strong attention to detail and accuracy in record-keeping
- Excellent organizational and time management skills
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
Certification
- EPA Universal Certified
- Manual J Certified
- CPR & AED Certified
Timeline
Security Officer
Allied Universal Security
11.2022 - Current
Field Service Supervisor
GardaWorld Security Services
05.2020 - 11.2022
Protection Officer
Critical Intervention Services (Acquired by GardaWorld Security Services)
09.2019 - 05.2020
Security Officer
Peaceful Resolution
07.2018 - 09.2019
Superintendent
Dew Seven, LLC
01.2018 - 08.2018
Concierge/Doorman/Porter
Roosevelt Urban Renewal At Newport, Jersey City, NJ
06.2008 - 12.2017
Diploma -
Hoboken High School
HVAC/R Program -
Lincoln Technical Institute
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