Frank Chesteen
Cordova,TN
Summary
Dynamic Owner/Operator with a proven track record at More Better Homes, excelling in project management and customer relationship management. Enhanced operational efficiency through streamlined processes, resulting in increased customer satisfaction. Dependable and adaptable, I foster strong team collaboration while implementing quality control measures to ensure exceptional service delivery.
Overview
15
15
years of professional experience
Work History
Owner/Operator
More Better Homes
05.2021 - 04.2024
- Managed daily operations
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and resolved any issues.
- Trained and motivated employees to perform daily business
- Operated with safety and skill to avoid accidents and delays.
Owner/Operator
A&E Lawncare Plus
05.2015 - 04.2024
- Streamlined workflow processes, resulting in increased efficiency across multiple projects.
- Oversaw team performance, providing mentorship and training for junior staff.
- Managed daily operations to ensure project timelines and budget adherence.
- Developed strategic relationships with suppliers to improve material procurement efficiency.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Owner/Operator
Chesteen Construction
11.2008 - 04.2015
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed daily operations, ensuring timely project completion and adherence to safety regulations.
Education
High School Diploma -
Fayette Ware High School
Somerville, TNSkills
- Dependable and reliable
- Customer service
- Basic maintenance
- Courteous and polite demeanor
- Installations and repair
- Project management
- Multitasking Abilities
- Problem-solving abilities
- Excellent communication
- Adaptability and flexibility
- Customer relationship management
- Time management abilities
Timeline
Owner/Operator
More Better Homes
05.2021 - 04.2024
Owner/Operator
A&E Lawncare Plus
05.2015 - 04.2024
Owner/Operator
Chesteen Construction
11.2008 - 04.2015
High School Diploma -
Fayette Ware High School