Frank Correia

Managed the Northeast Territory including NY and NJ promoting the GoTo UCaaS, CCaaS and Remote Monitoring and Management portfolios.

• Increased regional sales by developing and implementing strategic marketing plans.
• Optimized resource allocation across different projects ensuring timely completion without compromising on quality.
• Managed a team of sales representatives, resulting in increased productivity and revenue growth.
• Implemented training programs aimed at enhancing skills of employees which contributed to improved overall performance.

Responsible for introducing VTech's new SIP End Point portfolio to the US and Canadian Internet Service Provider market.

• Built and maintained strong client relationships to drive business growth.
• Strengthened client relationships through regular communication and effective problemsolving.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Delivered exceptional customer service by resolving client concerns quickly and efficiently.

Lead Executive responsible for the Akibia/IBM Alliance in NA, LA and Asia Pacific Regions. Active Sales Role with IBM Multivendor Service offerings into strategic IBM accounts globally. Managed an Akibia team of engineers and support personnel to assist IBM sales, operational and support services initiatives.

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Managed National and Regional Channel Partners, Distribution Channels and Direct Marketing Reseller relationships.

• Maintained a high level of industry expertise by participating in ongoing professional development opportunities, staying informed on market trends, competitor activities, and customer needs.
• Increased channel sales by developing and maintaining strong relationships with key partners.
• Provided accurate forecasting of pipeline opportunities through diligent tracking of partner activities in CRM systems.
• Organized events such as trade shows, conferences, and partner summits aimed at strengthening relationships within our channel network while showcasing our products and services.