Alyssa Hammond
Oakdale,CA
Summary
Skilled leader in a fast paced environment. Skilled in effective communication. Experience in hiring, talent planning and building diverse teams. Experience in community engagement with law enforcement. Skilled in performance management and building capability in role. Experience in safety and security in asset protection to support the space. Self motivated in a team or remotely.
Overview
26
26
years of professional experience
Work History
Regional Partner Asset and Protection Manager
Starbucks Coffee Company
01.2023 - 05.2026
- Responsible for the safety and security of multiple regions of retail stores. Assisted leaders with safety initiatives with urgent safety incidents in retail store Crisis Management including fire season, domestic violence, stalking and assaults cases. Facilitated incident communication with executive leadership to executive leadership. . Supporting in the collaboration with law enforcement and community leaders. Skilled in the organization of procedures to support effective steps to ensure resolution is achieved.
- Developed strategic partnerships to enhance market presence and drive regional sales growth.
- Analyzed market trends to identify opportunities for product innovation and customer engagement strategies.
- Led cross-functional teams to implement operational efficiencies across multiple store locations.
Retail District Manager
Starbucks Coffee Company
08.2018 - 12.2022
- Managed multiunit stores across diverse cities, ensuring alignment with brand standards. Staffed, trained, and enforced policies. Portfolio planning, supported store development from the ground up. Developed leaders on company initiatives. Supported in overall performance, driving brand growth through effective mentorship. leaders to grow the brand. Skilled in planning meetings, team building and community events. Responsible for up to 400 leaders in each region. Experienced in high incident cities, high volume and low volume areas.
- Led strategic initiatives to enhance operational efficiency across multiple retail locations.
- Developed and implemented training programs for store managers, fostering leadership skills and team development.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
- Supporting in training new leaders in the same role and above.
Barista to Retail Store Manager
Starbucks Coffee Company
08.2003 - 08.2018
- Managed inventory, hired and trained staff to ensure profit/growth across multiple stores in the central valley. Execution of company policies and procedures. Opened new locations and supported in decision making for each location's needs. Effective communication in leading teams to organization optimization.
- Prepared and served high-quality beverages while maintaining a clean and organized workspace.
- Operated espresso machines and brewing equipment, ensuring optimal performance and beverage quality.
- Delivered exceptional customer service by engaging with customers and addressing their needs promptly.
Waitress
Ferraresse Deli Restaurant
07.2000 - 01.2003
- Prepared food in a fast-paced kitchen environment.
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Managed order processing efficiently, ensuring timely delivery of food and beverages.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
Education
High School Diploma -
Oakdale High School
OakdaleSkills
- Multiunit management, effective communication, incident video surveillance, leadership and performance management
- Planning large meetings with content and team building Communication skills to executive leadership
- Organization in building portfolio sales goals
- Retail experience in building capability to grow a business
- Team motivation
- Operational efficiency
- Data-driven decision making
- Crisis management
Timeline
Regional Partner Asset and Protection Manager
Starbucks Coffee Company
01.2023 - 05.2026
Retail District Manager
Starbucks Coffee Company
08.2018 - 12.2022
Barista to Retail Store Manager
Starbucks Coffee Company
08.2003 - 08.2018
Waitress
Ferraresse Deli Restaurant
07.2000 - 01.2003
High School Diploma -
Oakdale High School