Frank Cortese
Georgetown,IN
Summary
Versatile and results-driven professional with extensive experience in operations management and customer service, notably at Brown-Forman - Louisville. Excelled in enhancing productivity by over 20% through strategic planning and effective team training. Skilled in documentation and reporting, with a strong focus on achieving high customer satisfaction and maintaining rigorous safety standards.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Owner/Operator
Frank Cortese Auto Detailing
01.2018 - Current
- Achieved higher customer satisfaction through meticulous detailing of both interior and exterior features.
Manufacturing Technician
Brown-Forman - Louisville
12.2021 - 08.2024
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
Chemical Operator
American Synthetic Rubber Company
09.1996 - 01.2018
- Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
- Operated chemical processing equipment successfully while adhering to company standards.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Stored, retrieved, mixed, and monitored chemicals used in production process.
- Calibrated chemical equipment to ensure optimal performance.
- Maintained high-quality standards for finished products by conducting rigorous quality control tests.
- Tracked and documented production data to maintain accurate records.
- Safely used various machinery and forklifts during chemical drumming operations.
- Documented all work activities accurately, providing valuable data for future reference and analysis purposes.
- Operated lab equipment for chemical tests and verification of product quality against standards.
- Identified potential hazards in the workplace, implementing corrective actions to mitigate risks.
- Enhanced production efficiency by optimizing chemical processes and equipment settings.
- Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
- Monitored and adjusted parameters of chemical production process to achieve desired product quality.
- Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
- Consistently met deadlines for product delivery by effectively prioritizing tasks and managing time efficiently.
- Implemented safety protocols and procedures for safe, efficient process operation.
- Performed routine maintenance on equipment to prevent unexpected breakdowns and ensure smooth operation.
Education
Diploma -
Louisville Holy Cross High School
Louisville, KY05.1994
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Personnel management
- Operations oversight
- Inventory management
- Negotiation
- Strategic planning
- Relationship management
- DOT compliance
- Performance analysis
- Client relationship management
- Risk management
- Customer service
- Customer-oriented
- Equipment operation
- Materials transport
- Vehicle inspections
- Accurate record keeping
- Safe driving practices
- Hazardous materials handling
- Order picking and processing
- Safe driving
- GPS and route planning
- Document management
- Route management
- Time management
- Attention to detail
- Heavy lifting
- Basic maintenance
- Emergency response
- Tanker and hazmat endorsements
- Damage control
Certification
State Certified Steam/Gas Powered Boiler Operator.
Emergency Response Team (1999-2016)
Multiple Hazerdous Material Handling Certificates
Forklift Certification (Gas, Propane, and Electrical Indoor/Outdoor)
High Pressured Water Gun Operator (Lance and Snake Certification)
ISRI.org Lockout/Tagout Certification
Additional Information
Personal Reference: Pamela A. Goodman
502-544-2361. Pamgoodman@gmail.com.
CEO One Vision Federal Credit Union.
206 W Lewis and Clark Prkwy Clarksville, IN 47129.
Additional References Available upon Request
Timeline
Manufacturing Technician
Brown-Forman - Louisville
12.2021 - 08.2024
Owner/Operator
Frank Cortese Auto Detailing
01.2018 - Current
Chemical Operator
American Synthetic Rubber Company
09.1996 - 01.2018
Diploma -
Louisville Holy Cross High School