Frank Diaz Urieta
HCA Mission Hosptial
Asheville,NC
2
Languages
16
years of professional experience
Highly reliable, bilingual, aspiring technician with a passion for hands-on work in the auto industry. Excels in problem solving and customer service with excellent communication skills. Currently in school to get an accredited automotive degree with eagerness to join in the trade.
Work History
Distribution Technician
4 Years 9 Months- Managed thousands of linen inventory daily for the hospital to maintain stock levels.
- Trained new team members on operational procedures and best practices for efficient workflow.
- Provided excellent customer service to all the facility while bringing up their linen in a timely manner.
- Performed duties in a fast-paced environment with excellent time management.
Food Service Worker
1 Year 9 Months- Prepared and served food items in compliance with health and safety standards.
- Maintained cleanliness and organization of kitchen and dining areas, ensuring optimal customer experience.
- Assisted in inventory management, restocking supplies to maintain operational efficiency.
- Collaborated with team members to coordinate meal service during peak hours.
In Room Dining Server
2 Years 6 Months- A part of the the team that won the "Best Hotel in the Area" award in the year 2018.
- Delivered exceptional in-room dining service to 12 - 15 clients daily, ensuring guest satisfaction through attention to detail.
- Coordinated timely delivery of food and beverages.
- Trained and mentored junior servers on menu items, service standards, and customer engagement techniques.
In Room Dining Server
6 Years 3 Months- Won the "Best Department in the Resort" in a team of five people.
- Resolved all guest concerns promptly with a high level of professionalism.
- Utilized POS systems for accurate order entry and payment processing
- Collaborated with culinary team to develop seasonal menus that reflect local flavors and ingredients.
Education
High School Diploma
Associate of Science - Automotive Technology
Skills
Fluent bilingualism
Documentation Skills
Cross-cultural communication
Stock rotation
Inventory control
Order filling
Troubleshooting skills
Diagnostics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Distribution Technician
HCA Mission Hosptial
11.2021 - CurrentRead More
Food Service Worker
Compass Group USA
02.2020 - 11.2021Read More
In Room Dining Server
Kessler Collection Grand Bohemian Asheville
08.2017 - 02.2020Read More
In Room Dining Server
Omni Hotels & Resorts
05.2010 - 08.2016Read More
Asheville-Buncombe Technical Community College
Associate of Science from Automotive Technology
Read More
Enka High School
High School Diploma
Read More