Frank Eblacas III
Honolulu,HI
Summary
Experienced Wait Staff Member with background in different dining environments. Skills include exceptional customer service, ability to handle high-pressure situations, and great dependability. Notable for improving overall guest satisfaction through effective communication and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Wait Staff Member
Dukes Waikiki
Honolulu, HI
09.2022 - Current
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and service techniques.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cook, Sales Associate
Touch A Heart. Kalihi Union Church
Honolulu, HI
05.2021 - 01.2023
- Provided meals for families and other non profit organizations such as the Ronald McDonald house charities.
- Coordinated with staff to ensure timely delivery of meals to customers.
- Made meals in accordance with company standards and requirements.
- Ensured proper upkeep of facility equipment to ensure safety of the employees and students.
Healthcare Specialist/68W Combat Medic
Hawai’i army national guard
Hilo, Hawaii
11.2012 - 11.2018
- Performed basic, non-invasive medical assistant duties.
- Administered medication, bandaged wounds and handled medical devices to aid patients in achieving recovery objectives.
- Assisted in recovery efforts post natural disasters.
- Ensured compliance with all regulatory requirements for healthcare delivery systems.
- Briefed personnel on potential health threats specific to unit location and administered preventive care.
Deli Clerk, Deli Second Assistant Manager
Safeway
Honolulu, HI
10.2013 - 04.2016
- Followed recipes and customer requests to prepare meals.
- Participated in weekly team meetings to discuss performance goals or operational issues.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Supervised employees in all aspects of job performance by providing guidance and direction.
Education
Emergency Medical Technician Degree - Emergency Medicine
Army Medical Course
Fort Sam Houston 08-2013
High School Diploma -
Hilo Community School For Adults
Hilo, Hawaii06-2012
Skills
- Strong multitasking
- Efficient organization
- Very punctual
- Customer service
- Team Leadership
- Dependable
Timeline
Wait Staff Member
Dukes Waikiki
09.2022 - Current
Cook, Sales Associate
Touch A Heart. Kalihi Union Church
05.2021 - 01.2023
Deli Clerk, Deli Second Assistant Manager
Safeway
10.2013 - 04.2016
Healthcare Specialist/68W Combat Medic
Hawai’i army national guard
11.2012 - 11.2018
Emergency Medical Technician Degree - Emergency Medicine
Army Medical Course
High School Diploma -
Hilo Community School For Adults