Frank Eckert
Willow Grove,PA
Overview
29
29
years of professional experience
Work History
Tattoo Artist
Tattoo Alley
Horsham, Pennsylvania
10.2003 - Current
- Created custom tattoo designs based on client consultations and preferences.
- Consulted with clients to discuss desired tattoo designs and placement.
- Applied various tattooing techniques to ensure quality artistry and precision.
- Maintained a sterile and safe workspace in compliance with health regulations.
- Cleaned and sterilized equipment before and after each client.
- Conducted thorough inspections of needles, tubes, ink caps, gloves, and ointments to maintain high quality and safety for tattoo procedures.
- Educated clients about aftercare procedures for optimal healing of tattoos.
- Educated customers on the risks associated with getting a tattoo.
- Cultivated lasting client relationships through attentive and personalized service.
- Built relationships with customers through friendly interactions and professional demeanor.
- Streamlined workspace organization to ensure a consistently safe and sanitary environment.
- Adhered to all safety regulations established by local health authorities.
- Assisted in managing inventory of tattoo supplies and equipment for efficient operations.
- Partnered with fellow artists to exchange techniques and enhance overall studio performance.
- Provided mentorship to junior artists, offering guidance on techniques and styles.
- Developed custom tattoo designs for customers.
- Used photographs and sketches from customers to develop ideas.
- Performed touch-ups to maintain the vibrancy and sharpness of existing tattoos.
- Drew freehand designs upon request from clients.
Service Advisor
Lafferty Chevrolet
Warminster, Pennsylvania
01.2010 - 08.2020
- Facilitated customer understanding of service options and vehicle maintenance requirements.
- Estimated repair costs, labor times, and parts prices accurately for informed customer decisions.
- Scheduled service appointments while managing daily workflow for service department.
- Explained repair procedures clearly to enhance customer trust.
- Coordinated with technicians to ensure precise diagnosis and prompt repairs.
- Resolved customer inquiries and complaints to sustain high satisfaction levels.
- Promptly responded to customer inquiries via phone, email or in person.
Automotive Technician
Sloane Nissan
Abington, Pennsylvania
01.2006 - 12.2009
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Repaired and replaced defective parts in compliance with manufacturer specifications.
- Performed routine maintenance on various Nissan models to ensure optimal performance.
- Conducted thorough inspections to identify potential safety concerns and recommend solutions.
- Collaborated with service advisors to deliver precise repair estimates, enhancing customer satisfaction.
- Provided exceptional customer service by effectively addressing automotive needs and fostering positive client relationships.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Automotive Technician
Infiniti of willow Grove
Willow Grove, Pennsylvania
01.1998 - 12.2005
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance on Nissan models, enhancing vehicle reliability and longevity.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Repaired and replaced defective parts in compliance with manufacturer specifications.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Conducted thorough inspections to identify safety concerns, ensuring vehicles met safety standards and reducing risk.
- Performed drive ability tests on vehicles after repairs were completed.
- Collaborated with service advisors to provide accurate repair estimates.
- Communicated service recommendations and updates to customers, fostering trust and satisfaction.
Education
Associate of Applied Science - Business Management
CHI Institute
Southampton, PA05-1997
Certificate of Technical Studies - Automotive Technology
Eastern Tech
Willow Grove, PA06-1995
High School Diploma -
Upper Moreland High School
Willow Grove, PA06-1995
Skills
- Customer service
- Problem solving
- Attention to detail
- Collaboration with clients
- Client consultation
- Money handling
- Professionalism and ethics
- Record keeping
- Activity planning
- Proper phone etiquette
- Reliability
Timeline
Service Advisor
Lafferty Chevrolet
01.2010 - 08.2020
Automotive Technician
Sloane Nissan
01.2006 - 12.2009
Tattoo Artist
Tattoo Alley
10.2003 - Current
Automotive Technician
Infiniti of willow Grove
01.1998 - 12.2005
Associate of Applied Science - Business Management
CHI Institute
Certificate of Technical Studies - Automotive Technology
Eastern Tech
High School Diploma -
Upper Moreland High School