Frank Galarcep

• Manage CC CLS COMSEC account in accordance with NSA/CSS Policy Manual 3-16.
• Provide oversight for the CC CLS Security COMSEC program for standardization and compliance.
• Maintain Mandatory Government Request for cryptographic software upgrades.
• Responsible for the receipt, transfer, accountability, safeguarding and destruction of all COMSEC material.
• Utilize Key loading devices (SKL, DTD, RASKL) STE and ViPer phones.
• Knowledge of the NSA 3-16 manual, the CNSSI manuals 4001, 4003, 4004.1,4005 and the NISPOM.
• Maintain and coordinated future KEYMAT in support of all programs with the proper short title as needed depending on the crypto period.
• Maintain COMSEC Accounting System (DIAS) and related records in accordance with governmental regulations.
• Manage assigned KMI System
• Investigate, prepare and submit COMSEC incident reports to multiple cognizant security authorities.
• Conduct semi-annual physical inventory of all COMSEC material; ensure company compliance.
• Work closely with program personnel, asset management and vendors with any purchase of CCI material to ensure proper procedures and NSA physical requirements are being applied.
• Perform initial and refresher COMSEC and Crypto briefings and employee training on processes and procedures.
• Supervisory role - provide oversight, routine feedback and annual performance evaluations in accordance with company policies.
• Provide support with all COMSEC inspections and Staff Assistance Visits.

• Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
• Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
• Coordinated with other intelligence agencies to share information and resources.
• Produced multi-source intelligence reports and products for different agency customers.
• Developed standard operating procedures for intelligence operations and activities.
• Created useful and timely intelligence products to support field operations.
• Reduced knowledge gaps within the organization by creating comprehensive intelligence products tailored to specific audience needs.
• Strengthened situational awareness among key stakeholders by delivering concise, actionable intelligence briefings.
• Conducted comprehensive risk assessments to support proactive security measures and contingency planning.
• Assisted in creating high-level intelligence briefs for senior-level personnel.
• Identified potential threats by conducting thorough research on global events and trends.

Answered customer questions and explained available services such as deposit accounts, bonds, and securities.

Worked with clients to address and respond to client and partnership

management issues.

Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.

Analyzed customers' financial information to deliver personalized account guidance.

Developed summaries to assess each client's participation level and determine targets for follow-up plans.

Monitored accuracy of customer information in system.

Collected customer information and completed new account forms. Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.

Investigate Client Accounts for fraud and create and assist in fraud investigations.

• Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
• Strengthened client relationships by providing personalized banking solutions and excellent customer service.
• Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
• Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Worked with clients to develop financial planning strategies and solutions through evaluation of finances.

Offered competitive commercial banking solutions and retail financing options.

Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.

Worked with clients to provide competitive commercial banking solutions and retail financing plans.

Investigate Client Accounts for fraud and create and assist in fraud Investigations.

Monitored transactions and customer behavior to identify signs of fraud. Examined financial statements and records to collect important details and verify calculations.

Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending payment to banks.

Operated computers programmed with accounting software to record, store and analyze information.

Demonstrated strong organizational and time management skills while managing multiple projects.

Excellent communication skills, both verbal and written. Investigate Client Accounts for fraud and create and assist in fraud Investigations.