Summary
Overview
Work History
Education
Skills
References
Timeline
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Frank Gandt

Elberta,AL

Summary

Seasoned Shop Owner and Operations Manager with a proven track record at SafeFloor Alabama, adept in customer service proficiency and marine vessel operation. Excelled in driving customer satisfaction, operational efficiency, and technical troubleshooting. Skilled in marketing and employee training, showcasing a unique blend of mechanical aptitude and interpersonal skills to foster business growth and diversification.

Overview

9
9
years of professional experience

Work History

Shop Owner

SafeFloor Alabama
Elberta , Al
01.2020 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Installed new marine electronic equipment such as depth sounders, GPS systems, radios and autopilots.
  • Performed routine maintenance, including oil and filter changes, fuel system cleaning, lubrication of all moving parts, and engine tune-ups.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Inspected boats for damage or deficiencies to ensure safety standards were met.
  • Conducted electrical repairs on boat wiring systems and installed new accessories such as lighting fixtures and bilge pumps.
  • Maintained records of work performed on each vessel.
  • Inspected wood and fiberglass boat bodies for collision damage, fatigue and moisture and
  • repaired or replaced affected assemblies or components.
  • Maintain Alabama and Florida Franchise requirements From SafeFloor LLC , Including Sales and Installation

Boat Captain

Randy Jones & Associates
Orange Beach
01.2019 - 10.2022
  • Ran a private boat for owners on weekends and special holidays.
  • Maintained Vessels.
  • Performed Yard Services and Coordinated with Contractors During Boat Yard

Marine Boat Captain

Jamie G charters
Orange Beach , AL
01.2016 - 09.2020
  • Maintained vessel's navigation equipment, including GPS systems, radar systems and radios.
  • Ensured that all necessary maintenance was completed on the vessel before each voyage.
  • Navigated vessels through rough waters using knowledge of tides, currents, weather patterns and navigational aids.
  • Performed daily engine checks to ensure proper operation during voyages.
  • Assisted passengers in boarding and disembarking from the vessel safely.
  • Kept accurate records of fuel consumption, mileage logs, repairs and maintenance performed and other related documents as required by law.
  • Provided guidance on waterway rules and regulations to ensure compliance with Coast Guard regulations.
  • Inspected all areas of the vessel regularly for signs of damage or wear.
  • Welcomed customers to establishment and offered assistance with issues.
  • Coordinated fueling, repairs and other port activities to properly maintain ship.

Operations Manager

South Alabama Marine
Elberta , Al
11.2017 - 12.2019
  • Managed daily operations of business, including hiring and training staff.
  • Identified new opportunities for growth, expansion, and diversification.
  • Led startup and creation of operational procedures and workflow planning.
  • CNC Table Cutting Dash Panels , Flooring Etc

This Business was Closed Due to the SafeFloor Franchise Taking Off

Education

Various Fire Fighting Certs - Fire Science

Shelton State Community College
Tuscaloosa, AL
12-2012

Skills

  • Customer Service Proficiency
  • Marketing experience
  • Employee scheduling
  • Sales mastery
  • Store maintenance
  • Pricing strategy
  • Marketing and promotion
  • Shipment tracking
  • Seasonal promotions
  • Sales proficiency
  • Heavy equipment operation
  • Materials movement
  • Project management
  • Vessel maintenance
  • Customer relations
  • Equipment maintenance
  • Marine vessel operation
  • Mechanical aptitude

References

References available upon request.

Timeline

Shop Owner

SafeFloor Alabama
01.2020 - Current

Boat Captain

Randy Jones & Associates
01.2019 - 10.2022

Operations Manager

South Alabama Marine
11.2017 - 12.2019

Marine Boat Captain

Jamie G charters
01.2016 - 09.2020

Various Fire Fighting Certs - Fire Science

Shelton State Community College
Frank Gandt