Frank Harlan

Operations Manager – Oilfield Services

• Currently manager over 60+ employees and enforced company-wide safety Protocols.
• Direct day-to-day field operations, including the dispatch and coordination of truck drivers, welders, roustabout crews, and heavy equipment to oilfield job sites.
• Oversee planning, execution, and completion of large-scale oilfield projects, ensuring adherence to timelines, budgets, and safety standards.
• Maintain strong working relationships with company men and client representatives to ensure project alignment and customer satisfaction.
• Coordinate the delivery, setup, and retrieval of rental equipment, large machinery, vac trucks, belly dumps, and other field assets.
• Collaborate with administrative and billing departments to verify job details, timesheets, and material usage for accurate client invoicing.
• Monitor crew performance, conducted site audits, and implemented operational improvements to enhance efficiency and reduce downtime.
• Participate in meetings to discuss process improvements and operational challenges.
• Conducte regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Identify and resolved unauthorized, unsafe, or ineffective practices.
• Handle staff training initiatives aimed at up-skilling the workforce to meet dynamic industry demands.
• Manage vendor relationships and third-party service providers to support field activities and maintain continuous operations.

Project Coordinator / Site Supervisor Soil Remediation

• Coordinated and attended client meetings and bid walks to assess project scope and establish deliverables.
• Prepared and submitted competitive proposal quotes based on site evaluations and project requirements.
• Conducted and documented "One Call" utility locates to ensure safe and compliant excavation operations.
• Adhere to strict environmental regulations and reporting
• Scheduled and arranged timely delivery of heavy machinery and equipment to job sites.
• Supervised daily operations across the entire site, ensuring project timelines, safety standards, and quality controls were consistently met.
• Developed and enforced Job Safety Analyses (JSAs) to mitigate risk and ensure compliance with all safety regulations.
• Collaborated closely with third-party vendors, including landfills, soil sampling companies, and reporting agencies, to ensure smooth workflow and regulatory adherence.

General manager 2019-2021

• Managed cross-functional teams, fostering collaboration to achieve organizational objectives.
• Oversaw daily operations of dealership to enhance sales and drive customer satisfaction and retention.
• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Upheld company policies and implemented standards fairly.
• Developed and implemented comprehensive salesperson training program.
• General Sales Manager (2018-2019)
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Developed strategies to improve team performance and customer satisfaction.
• Oversaw daily sales, training, and customer experiences at dealership.
• Conducted regular performance reviews, providing constructive feedback to drive employee development.
• Finance Director (2017-2018)
• Worked closely with financial institutions to comply with strict legal procedures for funding contracts, ensure dealership was paid in timely manner, and customer satisfaction.
• Assisted customers in loans and auto purchases

• Oversaw day-to-day drilling operations, ensuring adherence to safety protocols and regulatory compliance.
• Increased safety performance by enforcing strict adherence to safety protocols and conducting regular safety drills.
• Maintained accurate documentation of daily activities, progress reports, incident logs, and regulatory requirements as per industry standards.
• Implemented preventative maintenance programs to minimize equipment downtime and maximize rig availability.
• Mentored junior staff members in rig operations, fostering a culture of continuous learning and professional growth.
• Led and promoted safety in personnel performance with goal of working incident-free.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Ensured compliance with environmental regulations through rigorous monitoring of emissions, waste disposal, and spill prevention measures.

• Operated drilling equipment to ensure efficient extraction of resources.
• Monitored drilling parameters to maintain safety and optimize performance.
• Conducted routine maintenance on drilling machinery to prevent downtime.
• Led safety meetings, promoting adherence to compliance regulations among team members.
• Trained and supervised all site personnel.
• Monitored drilling operations and machines.

• Operated drilling equipment, ensuring adherence to safety protocols and operational standards.
• Assisted in rig maintenance, performing routine checks and troubleshooting mechanical issues.
• Contributed to successful well completions by assisting in the assembly and disassembly of drilling tools and equipment.
• Verified and recorded drilling fluid properties at regular intervals to report deviations.
• Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.

• Established rapport with customers to understand needs and provide tailored vehicle recommendations.
• Conducted detailed product demonstrations, highlighting features and benefits of various automotive models.
• Managed customer relationships throughout sales process, ensuring high levels of satisfaction and retention.
• Implemented follow-up strategies post-sale to ensure customer satisfaction and encourage repeat business.