Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Frank Labno

Anthem,AZ

Summary

Account Manager - General manager, Highly motivated and accomplished sales professional with 20 years’ experience. Consistently demonstrate expertise in all facets of account development, cultivation, and management. Recognized for development of strong network, expert salesmanship, and attaining above-industry standard closing ratios. Exceptional analytical skills and ability to rapidly assess competitive markets, implement effective strategic sales and marketing plans. Expert in bringing new products to market and building strong partnerships. Ability to implement business processes, sales activities, training needs, recommendation and implementation of improvement solutions. Dedicated Sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-oriented General Manager with 1 plus years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Customer-oriented General Manager with 1 plus years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

28
28
years of professional experience

Work History

General Manager

Custom Food Service
11.2022 - Current
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Interacted well with customers to build connections and nurture relationships.

Operations Manager

Custom Food Service
11.2021 - 11.2022
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased profit by streamlining operations.
  • Reported issues to higher management with great detail.

Sales Manager

Custom Food Service
02.2018 - 11.2021
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Established and cultivated solid business relationships with new or existing customers.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Account Executive

Shamrock Foods of Arizona
09.2012 - 02.2018
  • Responsible for the management and consulting aspects in the food service segment, which include managing sales, development of menu’s, opening additional locations, developing hiring processes, managing pricing contracts and bringing new trends to the market
  • Currently managing over 4 million dollars is sales and have managed over 5 million
  • Trained Sales Staff and mentored new sales staff
  • Achieved a above average score on all reviews
  • Continue to manage multi unit accounts such as Chompie’s, Aj’s and Anthem Country Clubs
  • Have been responsible for the development and presentation of Corporate programs to existing and new customers
  • Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
  • Researched competitive landscape and emerging technologies to position brand in global marketplace.

Marketing Associate

Sysco Foods of Arizona
02.2006 - 01.2012
  • Performed sales activities for the purpose of achieving sales and profit objectives
  • Also ensured the highest level of customer satisfaction through customer service activities and performed credit related duties and other functions as business needs dictate
  • President’s club achievement selling over 2.4 million in sales annually
  • Sharp Shooter award given for opening new profitable business
  • Trained Sales Staff and mentored new sales staff
  • Sysco of Arizona NICA representative
  • Met and exceed sales goals and gross profit goals annually.

General Manager

Bashas / Food City
04.1995 - 02.2006
  • Responsible for hiring, training, and overseeing all aspects of retail operations.

Education

Bachelor of Arts - Psychology

University of St. Francis
Joliet, IL

Skills

  • Troubleshooting Expertise
  • Budgeting and Cost Control Strategies
  • Market Analysis
  • Cross-Cultural Communications
  • Budgeting and Cost Control
  • Coaching and Mentoring
  • Training and Development
  • Vendor Negotiations
  • Benefits Administration

Timeline

General Manager

Custom Food Service
11.2022 - Current

Operations Manager

Custom Food Service
11.2021 - 11.2022

Sales Manager

Custom Food Service
02.2018 - 11.2021

Account Executive

Shamrock Foods of Arizona
09.2012 - 02.2018

Marketing Associate

Sysco Foods of Arizona
02.2006 - 01.2012

General Manager

Bashas / Food City
04.1995 - 02.2006

Bachelor of Arts - Psychology

University of St. Francis
Frank Labno